Information Technology Services
Information Technology Services
IT Services is migrating content about our services from the IT Services website to our service request platform, ServiceNow. The content on this webpage is no longer maintained and is not up to date. It is now located in our Knowledge Base within our Service Portal.


What is eduroam? Eduroam logo

eduroam (EDUcation ROAMing) is a wireless network service that allows students, staff, and faculty from educational institutions around the world to securely access the Internet while visiting other member universities. Users simply use credentials from their home institution and they are granted access. It is recommended that Queen's users configure their laptops to connect to eduroam at Queen's University prior to travelling.


  • All faculty, staff, and students of Queen's University can use the eduroam network at all educational institutes that support eduroam. 

Getting Connected

Help & Support

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Or, contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the Online Help Form.