ITS

Information Technology Services
Information Technology Services
IT Services is migrating content about our services from the IT Services website to our service request platform, ServiceNow. The content on this webpage is no longer maintained and is not up to date. It is now located in our Knowledge Base within our Service Portal.

 

Connect Mac OS X 10.10 or later to the Eduroam Network

  1. Click the Network Icon (top of screen) to display wireless networks
    • From the menu select eduroam

    screen shot illustrating above step

  2. The WiFi network "Eduroam" requires WPA2 enterprise credentials screen will open
    • From  the Mode: drop down menu select Automatic
    • In the Username: field enter your email address in the form NetID@queensu.ca Note:  this cannot be a your.name email alias
    • In the Password: field enter your NetID password
    • Click the Join button

    screen shot illustrating above step

  3. On the Wi-Fi menu Eduroam is now connected
    screen shot illustrating above step
  4. When you are finished using the Eduroam Network remember to  Disconnected.
    • You can also save battery life by turning off Wi-Fi.
    • From the Wi-Fi menu select Turn Wi-Fi Off

    screen shot illustrating above step