PCI (Payment card) Network

A specialized wired network is provided to connect devices receiving payment card (credit or debit) data. It is available on main and west campus. For  payment card  PinPads in other locations, a cellular PinPad  is required. Regular Wired Network connections may not be used for transmitting payment card information, because they do not meet PCI security requirements.

Getting Started

Who Can Have It?

• University merchants approved by the PCI Coordinator in Financial Services may request service installation.

Are There Any Costs?

• The merchant is responsible for site-specific installation costs.

How Do I Get It?

• Request from the PCI Coordinator in Financial Services

How Do I Discontinue It?

• Notify the PCI Coordinator in Financial Services

Availability

• The service operates twenty-four hours a day, seven days a week (24x7).
• Repairs are only available in regular business hours.
• Where it is necessary to schedule system maintenance that necessitates a service outage, ITServices will do this outside of regular business hours whenever possible.
• Please check the ITServices Notification page for information about unplanned service outages. 

Service Level Objective

Please see the links below for Service Level Objectives:

• Service Interruption and Restoration

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

• Policy for the Acceptance of Credit and Debit Cards
• Procedures for the Accceptance of Credit and Debit Cards
• Electronic Information Security Policy Framework 

Help & Support

PCI Network Repairs:

• Call ext. 36666 - please be prepared to provide:
  • trouble information
  • location (building and room)
  • contact name and number

Or, contact the IT Support Centre by calling 613.533.6666 during regular business hours or by filling out the online help form.