Information Technology Services
Information Technology Services

Holiday and exam season is primetime for phishers

As campus enters one of its busiest times of the year, hackers and cyber criminals are increasing their efforts to gain unauthorized access to your accounts, particularly in the form of phishing emails. These phishing attempts can come from on-campus email accounts that have been compromised, or off-campus accounts that pose as legitimate Queen's (or other businesses') correspondence. For example, someone might pose as Information Technology Services alerting you that your account will be closed if you don't take action.

If you have clicked on a link in a phishing email, your information may be comprised. Immediately change your password and contact the IT Support Centre at (613)533-6666. 

If you are unsure if an email is a phishing attempt, contact the IT Support Centre for guidance. To determine if the email is a phish, you can follow the steps listed on the ITS Phishing page. 

If you: 

  •  Are unsure of the source of a message 
  •  Do not recognize the sender 
  •  Are not expecting a message from that sender 
  •  Do not know what the message is referring to, or; 
  •  Do not recognize an attachment 

it is likely that the message is a phishing attempt. If you are suspicious of a message, please do not click on any links or attachments included within the email and forward the email to

Note: You should always navigate directly to a website's login page from your internet browser and not via email links.