ITS

Information Technology Services
Information Technology Services

IT Services Recommended Technology Requirements

If you already own a laptop, and it is a mid-range model made in the past few years, you will probably have no problem using it. However, if you require a new  desktop or laptop for school, IT Services provides recommendations for devices that will see you through your time at Queen's. Don't forget to check with your faculty for additional device requirements.

Laptop or Desktop

Component Recommendation
CPU
  • Intel 8th, 9th, or 10th generation Core i5 or higher
  • AMD Ryzen 3 or higher
Graphics
  • Any of the built-in graphics that come with the above CPUs will be adequate
  • Dedicated graphics may provide increased performace for 3D applications, but can also reduce battery life
RAM
  • 8GB or more
  • Many laptops do not allow you to upgrade later on.  If in doubt, opt for a model with 16GB
Storage
  • 256GB SSD or more
  • If you need more storage, some laptops come with both a hard drive and an SSD  
  • You can also use an external USB hard drive
Wireless
  • 2.4GHz (802.11n) and 5GHz (802.11ac)
  • Wireless is used heavily on campus and it will help if your computer supports the 5GHz band.
Display
  • 1920x1080 resolution minimum
  • Some displays have better viewing angles than others.  If possible, take a look at the display yourself before buying to make sure you'll be happy with it.
  • Touchscreens work nicely with Windows 10 and can be good for taking notes if you can fold it flat.
Operating System
  • MacOS "Catalina" (10.15)
  • Windows 10 "April 2018 Update" (1909)
Ethernet
  • In some areas around campus it is possible to connect to the internet via Ethernet. If your laptop doesn't have an Ethernet port, you can purchase a USB ethernet adapter
USB
  • If your laptop only has USB Type-C ports, it may be useful to have a USB Type-C to USB Type-A adapter.
Display out
  • HDMI
  • DisplayPort
  • Mini DisplayPort/Thunderbolt 2
  • Thunderbolt 3 (USB Type-C connector)

Note: if your laptop doesn't have native HDMI output, it may be useful to have an adapter that converts its output to HDMI.

Wireless Routers

Component Recommendation
Wireless router
  • 2.4GHz (802.11n) and 5GHz (802.11ac)
    • The 2.4GHz band can be very crowded in residential areas. Purchase a router that also supports the 5GHz band
    • Ensure that the model is still actively supported by the manufacturer.
    • Placement in your space can make a big difference. Place the router as close to your devices as possible.

Connectivity

  • It is recommended to have, at a minimum, a 2mb/s download and upload speed for your internet connection if you are connecting to e-proctoring.
  • IT Services recommends a 5mb/s connection for performance.

Peripheral Equipment

  • For students required to participate in e-proctoring assessments, you must ensure that you have:
    • A webcam
    • A microphone
    • A stable internet connection

The Campus Bookstore stocks some of these items; check the latest catalog.