Information Technology Services
Information Technology Services

Option 1:  Move the Printer to the Campus Private Network

Your network printer may be moved to the campus private network. This limits access to the printer to only computers/devices on the Queen's network. 


  • If you are using a Canon or  Xerox printer that reports page count and or errors,  or if the printer is not connected directly to a wall jack (i.e. you are using a switch) you may need to use Option 2: Setting up an Access Control List or IP filtering on the printer.
  • This is not a physical move of the printer but a re-assignment of the jack number and IP address that the network printer is on.

In order to move to a private network ITS will need the following information about each printer to be moved to the private network.  This will allow Network Services to determine if your area is supported by the private network and it will allow ITS to provide the new private IP address that your printer will use.  To request this please provide the following to the IT Support Centre by calling 613-533-6666 or by filling out the  Online Help Form

  • Department / Building Name
  • Current jack and room number
  • IP address currently in use
  • Contact Information for person responsible for the printer
  • Printer make and model
  • Is the printer configured for DHCP or does it have a static IP address?

Changing the ip address to a private address will require changes to the printer and to computers that print to the printer.  In some cases, the user may need to reinstall the printer on their computers so the new IP address is detected during the install. If the printer is on AD the user will only need to log out of their computer and log back in again.  ITS will provide additional instructions to help departments with the changes that are required.


Last Updated: November. 2016