Information Technology Services
Information Technology Services

Backup, Recovery, Archiving and Retention

Data is backed up in the event of data loss:

  • Backup and restore server related files to/from the server (7 versions stored, 30 days retention for deleted files)
  • Backup policy is in place to assure data that is older than 72 hours resides in a physically separate location in the event of a disaster.
  • To request restoration of lost file(s), contact ITS Support Centre by calling 613.533.6666 during regular business hours or by filling out the online help form.