Information Technology Services
Information Technology Services
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ArcGIS provides contextual tools for mapping and spatial reasoning so you can explore data and share location-based insights. ArcGIS creates deeper understanding, allowing you to quickly see where things are happening and how information is connected.

Getting Started

Who Can Use It?

  • Students
  • Faculty
  • Staff
  • Departments

Are There Any Costs?

  • No charge to users
  • Software is centrally funded

How Do I Get It?

  • Download ArcGIS Desktop from the Software Centre
  • Access Online Version and Resources by logging into esri from the Software Centre
    • NOTE:
      • Accessing the Online Version and Resources will require you to provide your NetID, Name and Email to esri
      • Online Version will require credits to perform certain functions such as batch geocoding, network analysis, spatial analysis, geoenrichment, demographics, elevation analysis and tile generation.  If your project requirements cannot be met with the base credits available to you online, it is recommended that you install ArcGIS Desktop on your personal computer or run ArcGIS in  Lab Computers in your department, in Jeffrey Computer Labs or in the library.

How Do I Discontinue It?

  • Yearly licence that must be renewed
  • Expires when you leave Queens

Additional Information

Software Publisher

Supported Platform / System Requirements

  • Windows 10, 8.1, 7 (SP1)
  • Online version is independent of your System

Governing IT Policies

Users of this software are governed by the following policies: 

Help & Support

Support Level: 

Self Help Resources and Information

Issues with obtaining this software should be addressed with the IT Support Centre at 613.533.6666 during business hours or by filling out the Help Form at

For support with using ArcGIS contact Esri directly

Last Updated: February 28, 2020