Information Technology Services
Information Technology Services
IT Services is migrating content about our services from the IT Services website to our service request platform, ServiceNow. The content on this webpage is no longer maintained and is not up to date. It is now located in our Knowledge Base within our Service Portal.


Streaming Service Tutorials

The Streaming Service is powered by a third-party product called Ensemble Video. The tutorials should give you everything you need to get started with the Streaming Service, and take advantage of all the basic functionality. For full documentation and tutorial videos on any other features of the Streaming Service, visit Ensemble Video Support. Note: vendor documentation for the Streaming Service will refer to "Ensemble Video", but it is still applicable to the Streaming Service at Queen's.

System Requirements and Supported Content Types

Many content types and OS/browser combinations are supported by the Queen's Streaming Service

Accessibility User Guides

The Queen's Streaming Service offers a wide variety of accessibility and closed captions features to ensure your content is accessible across many devices when using the service.

Log into the Streaming Service

The Streaming Service Interface

Preparing videos

Uploading and Managing Content

Video Quizzes




Log out of the Streaming Service

Frequently Asked Questions

Last Updated: April 29, 2019