Information Technology Services
Information Technology Services


Departments can now order and install their own wired or wireless headsets. IT Services will assist you with installation of the headset if you wish.


  • Headsets are available from CDW, Grand & Toy, and Staples

These are the recommended models to purchase:

  • monaural = over one ear
  • binaural = over two ears


  • Monaural: Plantronics CS540 convertible headset (requires HL10 Handset Lifter)
  • Binaural: Plantronics CS520 (requires HL10 Handset Lifter)


  • Monaural: Plantronics HW540
  • Binaural: Plantronics HW520
    Important: Both Plantronics wired headsets require the Plantronics M22 amplifier. Make sure your amplifier includes a power supply (Plantronics part number 45671-01).

If you choose to purchase a non-recommended model, ITS cannot guarantee that we can provide assistance or guarantee it's performance.

Additional Information

Wireless Headset Installation Tutorials

Wired Headset Installation Tutorial

Help & Support

If you are having trouble with the installation, please fill in the help form.

Last Updated: June 18, 2018