Telephone Service Consultation

Experts in telecommunications can help you plan major moves or special applications such as call centres and voice menus.

Getting Started

• Department orders to install or change telephone service are placed by the ITAdmin Rep.

Eligibility:

• ITAdmin Reps

Additional Information

• Let ITS assist your department in the planning and coordination of major office moves. They can advise or recommend specific telephone configurations to make the best use of the telephone system and meet your customers needs and requirements.

Related Links:

• Voice Mail
• Calling Cards
• Long Distance Authorization Codes

Availability

• Standard Hours of Operation

Service Level Objective

Please see the links below for Service Level Objectives:

• Backup, Recovery, Archiving and Retention
• Facilities Management Page
• Service Interruption and Restoration

Governing IT Policies

Users of this service are governed by the following policies, failure to comply may result, at a minimum, with suspension of service:

• Intellectual Property - QUFA Collective Agreement,  Article 16
• Copyright  
• Electronic Information Security Policy Framework

Help & Support

Training:

• Departmental or individual training sessions are available upon request
• Call 32001 to set up an appointment