ITS

Information Technology Services
Information Technology Services

The WebPublish​ Process

The WebPublish Service is changing! IT Services in partnership with University Relations has released a new version of WebPublish: WebPublish 3.0. The tool will now be offered in three service levels, to meet a broader range of digital publishing needs on campus. As of August 14, 2020, all new sites will be created in the WebPublish 3.0 service offering. For more information, visit the new WebPublish Service and Support site

Review the WebPublish service definition

  • Review the WebPublish Service Definition to ensure eligibility for the service and that WebPublish content management system (CMS) will meet your requirements.

Request a WebPublish publication account

  • Once you reviewed the WebPublish Service Definition a site can be requested by submitting an Intent to Publish form. The request will be reviewed by members of the Website Governance Committee. The Website Governance Committee is a cross-campus initiative intended to leverage the network of web professionals from across campus to provide collaborative, centralized oversight of the university's public-facing digital properties.
  • The committee may have some suggestions or recommendations to consider before getting started with the site. They will then submit a request to IT Services on your behalf, where we will provision your account. Site requests can take up to one to two weeks to be processed, from request to account provisioning.

Learn how to use WebPublish

  • Register and attend an Introductory WebPublish Workshop and/or review the online WebPublish documentation.
    • Workshops are offered by IT Services and open to any individuals with a valid Queen's NetID and email account who will be involved in building and maintaining the site.
    • Please visit WebPublish training section for more information on workshops and registration.

Develop your site

Ensure your Website meets accessibility and quality standards

  • The Accessibility Hub and IT Services have partnered to provide you with an easy-to-use tool to identify ways to improve the accessibility of your website and ensure that it is compliant with the provincial accessibility requirements outlined in Section 14 of the Accessibility for Ontarians with a Disability Act (AODA). Web accessibility (WCAG 2.0 A, AA, AAA) and quality assurance (broken links and misspellings) reports are available for your Website as part of Queen’s University Siteimprove subscription.
  • Additional information and links to resources are available on the Web Accessibility service page.

Request to make your site live

  • Once you submit your go-live request, the Website Governance Committee will review your site to ensure it meets Queen's Visual Identity and Accessibility Standards and will contact you to address any concerns.
  • Note that your site is required to be compliant with the provincial accessibility requirements outlined in Section 14 of the Accessibility for Ontarians with a Disability Act (AODA). Web accessibility (WCAG 2.0 A, AA, AAA) and quality assurance (broken links and misspellings) reports are available for your Website as part of Queen’s University Siteimprove subscription.   Additional information and links to resources are available on the Web Accessibility service page.
  • Once your site and URL (if applicable) have been reviewed and approved, the committee will confirm this with IT Services, who will then work with you to arrange for a suitable go-live date. Note that we make every effort to complete go-live requests within 10 days of obtaining site approval.
  • Please note: go-live request forms must be submitted by the site owner.
Note: IT Services does not make sites live on Fridays

Get to know your audience through Google Analytics

  • When your site goes live, it will be configured with Google Analytics, via Google Tag Manager. Google Analytics is a free web analytics service offered by Google. It tracks and reports on web traffic to your site. It gathers real-time information about the users that are accessing your site and the content they are viewing. This information helps you to measure the performance of your website. It also facilitates data-based decisions, such as which content you should promote on your pages, how you can improve the overall user experience, and on which audiences you should focus your marketing.
  • If you would like to have access to the Google Analytics data for your site, create a Google account using a shared email address  (e.g. test123@queensu.ca or test123@gmail.com). Add your email address to your go-live request form.
  • For more information on how and why IT Services and University Relations configure your site for Google Analytics, see our Google Analytics information page.

Stay Connected with the WebPublish Service team

  • The main administrator for every WebPublish account is automatically added to -- and notified of system changes and updates through -- the WebPublish list-serve (WEBPUBLISH-3-L@lists.queensu.ca). Other WebPublish users can be added to the list-serve by sending a request to web.publish@queensu.ca.
  • WebPublish users are encouraged to provide input on desired functionality, features, and enhancements for the WebPublish CMS and service offering. Refinements to the system will be made on an ongoing basis to ensure the integrity of the system. The WebPublish Service Team will prioritize, develop and add new functionality, features, and enhancements to the system as resources allow and according to scheduled release dates once they have been proven to work in the WebPublish environment and to be in compliance with IT Services policies and procedures.

Help & Support

  • Support requests can been submitted to the WebPublish team using the Request form.

Last Updated: August 2020