Incoming Undergraduate Students

Incoming Students Welcome to Queen's
Incoming Students Welcome to Queen's

August 2019 Castle Checklist

Your Checklist


Ensure you have submitted all documentation

By now you should have sent all the following information to BISC Student Services via the online portal.

  • Passport information
  • Arrival information
  • Residence application
  • Academic accommodations (if relevant)
  • Medical and dietary information (if relevant)
  • Emergency contact information
  • Supplementary health insurance information

>> Submit any missing documentation

August 5th at 11:59pm EST

Ensure your travel plans are complete

Once your travels plans are finalized, submit your travel plans to BISC Student Services.

>> Submit your travel plans

August 5th at 11:59pm EST

Purchase supplementary health insurance

Ensure you have adequate health insurance for the duration of your stay in England. You will require basic health insurance (your provincial/territorial health plan is sufficient) and supplementary health insurance to cover international travel. All students are automatically enrolled in Queen’s AMS’ supplementary health insurance and travel insurance plans. Students are welcome to opt out of these plans, but will need to demonstrate they have supplementary health insurance and travel insurance through another provider before arrival to the BISC. If you have a specific medical need, research the AMS coverage to ensure it adequately covers you.

>> Learn more about the AMS coverage

August 5th at 11:59pm EST

View your Financial Aid Account

Have you viewed your Financial Aid account in SOLUS? We will have posted all your Queen’s awards to your account by August 10.

August 10

Make an Alternative Payment Arrangement (APA) request

The Alternative Payment Arrangement Program (APA) assists students who cannot meet their tuition and student assistance levy (SAL) fee payment deadlines, but have a proven source of funding. The APA allows students, upon approval, to defer payment of their tuition and SAL without penalty. If you need an APA for both terms, you can submit your APA request for both terms at the same time in August.

>> Determine if you're eligible for an APA- coming soon!

>> Submit an APA request

August 15

Pay your Fall Tuition and Student Assistance Levy

Your fall tuition and the Student Assistance Levy, as shown on your Account Summary in SOLUS, will need to be paid before September 1. The balance of fall fees (student activity fees, fall residence fees, UHIP) is due on September 30.

>> Make your tuition payment

September 1

Join us for our Summer Webinar Series

Over the summer, we will be hosting a series of webinars to help support your transition to Queen's. Webinars will cover a different topic every week, including course registration, living in residence, orientation week, academics, student life, study permits, and more.

>> View the full webinar schedule and register

Check out the schedule for more info! 

Begin packing for your move to Queen's

Have you done all your packing? You're flying to England soon!

>> View our packing suggestions

Last week of August

Apply for academic accommodations

If you have a disability (i.e., learning disorder, ADHD, ASD, mental illness, physical disability, etc.) and are able to demonstrate functional limitations that affect your academic functioning, you are eligible to receive accommodations. Once you have documentation and have enrolled in courses, you can register with Queen's Student Accessibility Services (QSAS). They will then contact you to book a personal, confidential advising appointment to discuss your needs and develop an accommodation plan.

>> Learn more about the process

>> Learn more about documentation requirements

>> Register with Queen's Student Accessibility Services

>> Submit your accommodation letter to the BISC

As soon as possible

Update your banking information on SOLUS

Do we have your banking information? You can update your information in the Finances section of SOLUS. Your banking information permits Queen’s to process refunds directly into your bank account. Please note that Queen’s will not deduct payments directly from your bank account, and any awards will be deposited to your student account, not your bank account.

For those who are coming to Canada for the first time, you will have the opportunity to open a Canadian bank account and update your information upon arrival in Canada. 

>> Update your banking information

>> Open a Canadian bank account

As soon as possible

Apply for transfer credit

If you have taken courses during high school that may be eligible for transfer credit, you must apply for credit no later than the end of fall term of your first year. Programs with courses that may be eligible for transfer credit include Advanced Placement, International Baccalaureate, French Baccalaureate, CEGEP, and General Certificate of Education (GCE)/A Levels.

Your transfer credit(s) will be posted on SOLUS approximately 10 business days after we receive your official results.

>> Please contact for urgent transfer credit questions or concerns


As soon as possible, and before the end of fall term

Connect with us

If you haven't done so already, make sure you connect with Queen's on social media. You will find new students, current students, faculty, staff and alumni all ready to help you find your way at Queen's!

>> Connect with Queen's University on Facebook, Twitter, and Instagram

>> Join the Queen's University Class of 2023 Facebook group

>> Follow the BISC on Instagram

>> Join the "Welcome to the Castle 2018" Facebook group

As soon as possible 

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