Office of the Ombudsperson


University Ombudsman

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Contact Us

Walk-ins are welcome, however individuals are strongly encouraged to arrange an appointment in advance.  The Ombudsman may not be able to see or speak with you if he is in a meeting with someone else.  Phone appointments can be arranged if required.

In preparation for your appointment please gather all relevant documents, correspondence (emails, letters, etc.) that you feel relate to your concern and bring them to your meeting.

To book an appointment please contact:

Heather Cole
University Ombudsman

Phone: 613-533-6495
Office: Robert Sutherland Hall Room 421

Gail MacAllister
Associate, Policy and Appeals
Phone: 613-533-6000 ext. 79520
Office: Robert Sutherland Hall Room 417