Office of the Ombudsperson


University Ombudsman

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Office of the Queen’s University Ombudsperson

The Office of the Queen’s University Ombudsperson is an institutional Office, advising about and/or referring members of the University community to university policies and procedures, most often in response to complaints or concerns about fair treatment or outcomes determined by university authorities, but also in response to systemic matters. The Office of the Ombudsperson (the “Office” or the “OUO”) is an important resource to the Queen’s community in helping students, alumni, parents, staff and faculty understand policies and procedures within the university and in the identification of opportunities for improvement in policies and procedures. However, the Office is not the sole source of support for community members, nor should it be relied upon by students or any other community member for representation. The OUO is a resource, not an advocate.

**New website coming October 2019**