Planning and Budgeting

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Planning and Budgeting

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Planning and Budgeting

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Qualtrics (Queen's Survey Tool)


Request a Qualtrics Account

(Excludes the Smith School of Business. Email smithsupport@queensu.ca if you're with the School.)

Faculty members, staff (with unit head approval) and graduate students (with supervisor approval) are eligible for user accounts.

Undergraduate students (including those in the School of Medicine) are not eligible for their own account. See our FAQ page for more on account eligibility.

The application form for a survey account is at www.queensu.ca/itrack/survey-tool/accnt-req.php.

Please include as much detail about your survey as possible when filling out the iTrack form. Include your net id, not your employee or student number, and provide your Queen's email address.

Each survey you conduct must either be approved or deemed exempt from the Research Ethics web site, and note that all staff members and graduate students who are conducting surveys must first complete the ethics tutorial (CORE), or be deemed exempt.

Contact Research Ethics directly for any questions related to ethics approval or CORE training.


User Training

We periodically offer in-class Qualtrics training, subject to demand. Note that Qualtrics offers extensive online text and video user documentation, as well as 24/7 unlimited support. See our support and training page for any scheduled in-class training dates and further information.


User Support

Contact Qualtrics directly for all specific survey-related questions at www.qualtrics.com/support-center/ (Choose login via SSO; the company org ID is "queensu", all lower case.)

For general Qualtrics survey platform questions, check our FAQ page or go to Qualtrics Topics from A to Z.

For Qualtrics account questions, see our FAQ page or contact us directly.