Strategic Procurement Services

Strategic Procurement Services

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Records Storage - Getting Started

Iron Mountain Records Management Service

This service covers the storage and ultimate destruction of physical records by Iron Mountain. Departments must follow the process detailed below to ensure that they are in compliance with the Records Management Policy.

This process is easy! The Queen's Records Management team and Iron Mountain will help you through every step.

To use the Iron Mountain Records Management Service we suggest you contact the Queen’s Records Management Program, and we will ensure the service is appropriate and cost-effective for your needs.

Users will be given a user account which connects to the online IM Connect portal. As a user, you are the designated Departmental Records Custodian. Be sure to watch all of the online tutorials on how to use the service. Additional training is available upon request.

Once you have your account and completed the training, you’re good to go!

Iron Mountain will invoice departments on a monthly basis. Payment is to be made using Queen’s Procurement Card.

NOTE:  For Iron Mountain’s on-campus shredding service, click here.