Printing Services Process

Both Queen's Printing Services and its supporting partner, Gilmore Printing, take their responsibilities to the environment very seriously.  Gilmore Printing is an ISO, FSC, ECO and Greenworks certified company, and as such conducts its operation in the most environmentally conscious manner possible.

Free Quotes and Estimates

Free quotes on print projects are available on request by contacting Scott Love, Sales Representative of Gilmore Printing or by contacting Steve Young of Queen's University.  Contact information is noted below.

Online Ordering System

Order your departmental Letterhead, #10 and #10 window envelopes, business cards, compliment slips online.

Orders can be submitted through the designated user(s) or administrator(s) for your department.

If your department has no designated user/administrator, please contact Scott love of Gilmore Printing or Steve Young of Queen's University, and you will be assigned a username and password to access the online ordering system.  It is the decision of each department whether this access info is shared within the department or not.

The online system also allows you to order other generic Queen's stationery items as well, such as Queen's kraft envelopes of various sizes, conference folders, notepads, test booklets, etc.

File Formats

The best method for sending files is simply as an email attachment to

Files also accepted from a USB key.

Preference is that files be converted to PDF prior to sending, as this ensures that there are no changes in the file format during transmission.  Though PDF files are preferred, users are not limited to PDF files exclusively.

It is recommended that colour files be created in CMYK for best results rather than RGB, and of a resolution value of 600DPI.  There is no charge for opening your files. 

Delivery and Payment

Because every printing request varies in its complexity, it is sometimes difficult to predict how long a job will take to complete.

Most simple photocopying requests can be completed from 24 to 72 hours, and in some cases in the same day, when necessary.  More complex requests can usually be completed in 5 to 10 working days depending on the specifications of the job. 

Your printing request can be submitted to with a Graphics and Printing Requisition (available by request), through the secure forms service, or via email to Printing Services that includes a detailed delivery address, the date required, and the preferred method of payment.  Please consult with Steve Young, if an alternate method of payment is required.

Note, there is no charge for delivery to Queen's University Campus.

Queen's Printing Services:

Steve Young, Manager, Postal & Print Services
Tel. (613) 533-2912 or ext. 32912


Queen's Printing Services by Gilmore:

Tel. (613) 533-6600 or ext. 77374



Gilmore Printing Services:

Scott Love, Customer Sales Representative
Tel. (800) 795-6661 | Cell (613) 868-4288