Office of the Provost and Vice-Principal


Provost and Vice-Principal (Academic)


Provost and Vice-Principal (Academic)

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Queen’s University Library Review

The Office of the Provost and Vice-Principal (Academic) has initiated an external review of the Queen’s library. The intent of the review is to provide an objective assessment of the current state and future opportunities of the library, and to inform the appointment of the next Vice-Provost and University Librarian. The review team will consider the following areas:

  • Mission and strategic priorities
  • Governance and administration
  • Provision of services, including assessing whether the library services meet the needs of the Queen’s community
  • Collections and information resources
  • Facilities and spaces
  • Financial resources
  • Internal and external relationships
  • Operations, including employee engagement
  • Challenges and opportunities

In recent years, the library has been engaged in a continual process of organizational improvement, and the review will build on existing reports such as the Library and Archives Master Plan, the Public Service Renewal Project, and the External Review of University Archives and W.D. Jordan Rare Books and Special Collections, among others.

The review will be undertaken by Vivian Lewis, University Librarian at McMaster University, and Jonathan Bengtson, University Librarian at the University of Victoria.

The reviewers will meet with approximately 20 individuals and groups from inside and outside the library on October 31 and November 1, 2019. 

The following documents will help the reviewers prepare for their campus visit:

1.           A self-study report, prepared with input from many staff in the Library, which will be circulated to the Library community.

2.           A confidential report on the focus group meetings, which were designed to allow participants’ views about the strengths, weakness, threats, and opportunities facing the Library to be conveyed to the reviewers. The focus group report will be sent only to the reviewers, as is the usual practice in external reviews at Queen’s in order to respect the confidentiality of participants.

3.           Confidential written comments on the present state and future direction of the library submitted by members of the community. 

After their visit the reviewers will prepare a written report, which will first be circulated to the Provost and Vice-Principal (Academic) and the Interim Vice-Provost & University Librarian for correction of any factual errors and follow-up with the reviewers. In addition, as is standard in external review processes, the Library will have the opportunity to provide a written response to the assessment.

Recommendations for consideration arising from the Library review will be based on the published terms of reference, the external reviewers’ assessment, and the Library’s response to their report. These recommendations will be used to inform the search for the new Vice-Provost and University Librarian.

The contributions of members of the Queen’s community to this important review will ensure the library continues to evolve to serve Queen’s teaching, learning, and research needs

Terms of Reference (PDF 107 KB)