Office of the Vice-Provost and Dean of Student Affairs


Student Affairs

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The Pulse January

Your Monthly Graduate Newsletter from Student Affairs

Dates & Deadlines

December 1 to January 31 – Payment Plan self-enrolment for winter term

January 2 – Photo ID student card pick up begins 

January 6 – Winter term classes begin 

January 10 – Tuition fees due in full for winter term 

January 10 – Last Payment Plan payment withdrawal for fall term PPL 

January 31 – Deadline for all other term fees

ALERT: Criminal scams in Kingston actively target students 

There are several criminal scams that are targeting Canadian and international university students. You may receive a phone call, email, or text message from individuals claiming that they are from the Canada Revenue Agency, Immigration Canada, or the police. 


Do not transfer money to them or provide personal information. You are advised to hang up and report the call to the police. Learn more.

Grad and Campus News

Photo ID Student Card 

If you are attending Queen’s as a new student beginning in January and are taking courses on-campus you will require a photo ID student card.  Learn More 

Fall Term Grades on Official Transcripts 

Although grades may appear in the SOLUS Student Centre early, they will not print on official transcripts until January 12.  Learn More  

Important Study Permit Reminders for International Students

Reminder for students attending Canadian post-secondary schools on study permits of the various rules and requirements related to their permit status.  

  • Information from IRCC can be found on the Registrar’s Office website in both English and French

Searching for a New or Different Place to Live in the Winter Term?  

Use the Community Housing Accommodations Listing Service (ALS).  

Spring 2020 Graduation is Coming!   

If you will be completing your degree requirements in order to graduate in spring 2020, you must apply to graduate. You can do so starting December 1, 2019. For your timeline and for more information related to Convocation, click here

Financial Info

Printable Student Fee Statements available through SOLUS 

You can print your own statement of financial transactions by term. Learn how 

Payment Plan

  • Beginning your Graduate Studies in January? You can self-enrol in the payment plan until January 1. Learn more
  • Returning from a Leave of Absence? You will not be able to self-enrol into the payment plan on SOLUS. Please complete and submit this form to the Office of the University Registrar at
  • Already enrolled in the fall payment plan? You will be automatically enrolled into the winter PPL as of January 20. No need to enrol into the winter payment plan

Important Information for Students Receiving 2019-20 OSAP

Students receiving 2019-2020 OSAP have a January 31 winter tuition due date. All or a portion of your OSAP funding will remit directly to Queen’s from OSAP to be applied to your Queen’s SOLUS student account (usually in early January).   

  • Please wait until mid-January (or once the OSAP payment has been applied to your Queen’s SOLUS student account) before making an online payment for any remaining balance of fees outstanding (if applicable) 

Not Receiving Government Student Financial Assistance this Year, But Have in the Past? 

Take the necessary steps to ensure you are not required to begin making payments on your previous government loans. Learn more:

Queen’s General Bursary 

2019-20 General Bursary decisions will be posted on SOLUS in late December. All bursaries are paid to students’ accounts. If your student account is paid in full, a refund will automatically be issued to you in early February via electronic funds transfer. Please ensure that your banking information is up-to-date on SOLUS

Health & Wellness

Check Out Campus Well 

7 steps to pain-free budgeting, side effects of the keto diet, five indoor workouts, and more in the January issue of Campus Well. 

Accessing On-Campus Medical and Mental Health Care

Student Wellness Services in Mitchell Hall offers appointments with physicians, nurses, occupational therapists, and counsellors to support your physical and mental health.  

  • Call 613 533 2506 between 8 am–4:30 pm, Monday to Friday, to book. Check out our clinic hours
  • Most counselling appointments are now booked same day, starting at 8 am. Our goal is to reduce wait times for initial sessions. Learn more
  • Urgent care walk-in health clinics run most weekdays and evenings. There are community-based and after-hours services (in person and online) available when our clinics are closed or reach capacity. Demand for service is high. We appreciate your patience

Empower Me

Allows students to connect with qualified counsellors, consultants, and life coaches for a variety of issues – no matter how big or small.

  • Available 24/7, 365 days per year
  • Confidential, multilingual, culturally sensitive, gender inclusive, and faith inclusive
  • Call 1-844-741-6389 from anywhere in North America. Visit our student care page: 

Therapy Assistance Online (TAO)

Student Wellness Services has introduced Therapy Assistance Online (TAO), providing 24/7 secure access to online resources to help students manage stress and anxiety. Sign up using your Queen’s email at

Register for Skills and Strategies Sessions

Student Wellness Services offers a wide range of professionally-led groups and one-time sessions designed to give students skills and strategies to manage life at university. Check out what’s available and register for the one that suits your needs. 

Looking to Start and Maintain a New Health Habit? 

Book a free 30-minute healthy lifestyle appointment with one of our professional Health Promotion staff. 

Sexual Violence Support

Any student with questions about supports, services, academic accommodation, or reporting processes can contact the Sexual Violence Prevention & Response Coordinator, Barb Lotan, at Visit here for more information.  

Work & Learn

Summer Opportunities Fair 

Date: January 21, 2020 

Time: 10:30 am to 3:30 pm 

Location: John Deutsch University Centre, Wallace Hall

Learn more

Winter Engineering & Technology Fair 

Date: January 22, 2020 

Time: 10:30 am to 3:30 pm 

Location: Grant Hall, 43 University Ave 

Learn more


Winter Fitness Programs at the ARC 

Fitness Plus provides unlimited access to the fun and convenient fitness programs on our Fitness Plus schedule.

  • Classes start this January. Register before January 12 and save! Visit the Q Service desk at the ARC to register

Visit the Ban Righ Centre 

The Ban Righ Centre supports the continuing education of mature women students. Come and learn about what we have to offer. The Centre is open Monday to Friday, 9 am–4 pm.  

Stop by Four Directions Indigenous Student Centre

Stop by Four Directions Indigenous Student Centre, open Monday to Friday from 8:30 am to 4:30 pm.     

  • Be Kind to Your Mind! Our Monday morning sacred fires will be every Monday from 8 to 9 am
  • Drop-in every Tuesday from 12 to 2 pm to learn and practice your beading skills! 
  • Don’t forget our feast night from our guest chef is Wednesday, January 22 from 5 to 7 pm
  • Check us out on Facebook to stay up to date with Four Directions events and programs