Student Wellness Services

Student Wellness Services

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Start-UP Transitions

Start-UP Q & A

Q: What exactly is Start-UP?

A: Start-UP is a transition support service designed specifically to meet the needs of students with disabilities who are entering university for the first time after graduating from high school. Participation in Start-UP can take many forms – individual appointments to discuss learning strategies, small group sessions, drop-ins and workshops.

Q: If I have done other transition programs, do I need Start-UP?

A: All first-year students benefit from transition supports because they provide a lot of good information about what to expect at university. However, as a student with a disability, you may need additional information that relates to the unique challenges you experience as a result of having a disability. Start-UP is designed to build on and add to what you have learned, not copy or replace it.

Q: What if I don’t want to be treated differently from other students? Isn’t university all about being independent, being an adult?

A: Being independent does not mean acting alone or without support. It sometimes means knowing when and where to ask for help. To do your job and perform to your best ability, you need to have access to the best tools, the best information, to the best resources. Start-UP simply offers access to the “tools of the trade” – what you do with those tools is up to you.

Q: Do I have to participate in Start-UP? I think I’m pretty well prepared for university, and I won’t have a lot of extra time with my course load.

A: No, participation in Start-UP is completely voluntary. And, yes, many students are very well prepared, they carry a full course load, so they’re busy with school work, projects, etc. On the other hand, if you were moving to a new city in a different province or country, you would take the time to find out important information about your new location. What services are available? Where is the nearest hospital, bank, grocery store? Who do you contact if there is a problem? Hopefully, there is someone who can make the move smoother and less stressful, someone who lives there and knows the city. That is the role of Start-UP for first-year students at Queen’s.

Q: If I start with Start-UP and decide I don’t really need it, can I stop at any time?

A: Certainly. Remember, participation is voluntary – recommended, but voluntary. If you find that you are settling in and classes are going well, that’s great. However, if you hit a rocky patch, you can reconnect at any time during the year.