Student Wellness Services

Student Wellness Services

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Counselling Services

Counselling Services supports the personal, academic and social development of students at Queen’s through a range of programs and services that aim to meet student needs. These include one-on-one appointments, skills and therapy groups, new 24/7 options including the university’s new online wellness resource called TAO, Empower Me, and a range of mental health resources.

Once you are working with a counsellor, they will work collaboratively with you to develop an individualized care plan, which may include additional pre-booked sessions with the same counsellor, as well as referrals to skills or therapy groups, mental health resources, and/or other campus services and programs.

Hours of Service

Clinic hours in Mitchell Hall

Monday to Friday - 10:00 am to 3:00 pm
Call 613-533-2506 in advance for in-person medical or crisis counselling appointments.

Remote Appointments

Monday to Friday – 9:30 am to 3:30 pm
Mental health appointments with counsellors are available via Therapy Assistance Online (TAO)
For general counselling inquiries, email

Summer 2020 Updates

Student Wellness Services recognizes the impact of racism on health and are actively working to help create a safe & inclusive environment at Queen’s.  We are committed to continuously listening, learning, advocating and making sustainable changes in order to promote equitable health and wellness for all.

Supports for Black, Indigenous and other students of colour:

Online Group Support for Racialized students

  • Join Dr. Arunima Khanna for an opportunity to learn and reflect. This safe space group offers support for racialized students and provides an opportunity to reflect on topics of inequity, oppression and racism.
  • Come to one or all sessions on Mondays June 22nd, 29th, July 6th & 13th from 4-5pm
  • Sign-up here – zoom link will be shared with attendees upon registration

One-on-one counselling for Black and Racialized students

  • Students can request individual counselling with Dr. Arunima Khanna, Counsellor Cross-Cultural, Diversity and Equity Affairs and/or E.L. Adams, a clinical and educational psychologist in the Kingston community. 
  • To set up an appointment, please email your requests to

Wellness & cultural programming, one-on-one and group counselling for Indigenous students

  • The Four Directions embedded counsellor provides one-on-one and group counselling as well as wellness and cultural programming to Indigenous students which were featured in the Gazette
  • To set up a meeting with the counsellor, please email at
  • For additional inclusive services and supports, visit Inclusive Queen’s
  • For additional services and supports for Indigenous students, visit Four Directions

Crisis Support

For students with immediate needs, there are services available on and off campus. If you are in distress or feel you are unsafe, urgent same day support is available at the Côte Sharp Student Wellness Centre between 10am – 3pm, please call 613-533-2506.

You can also access crisis and counselling services, 24/7, in many languages, through Empower Me at 1-844-741-6389, and Good2Talk, a provincial 24/7 post-secondary student helpline at 1-866-925-5454. Good2Talk has partnered with Crisis Text Line powered by Kids Help Phone to make texting support available to Ontario post secondary students. Text GOOD2TALKON to 686868 to chat with a trained volunteer Crisis Responder.

Find all after hours resources

Counsellor speaking with student.