Student Wellness Services

Student Wellness Services

site header

Appointments

Making an Appointment

Students can schedule in person appointment by calling 613-533-2506 Monday–Friday between 8:00am - 4:30pm, and one of our receptionists would be happy to find a suitable appointment time.  Students may also schedule an appointment in person at Mitchell Hall, 69 Union Street.  Counselling Services is located on the ground floor.

Please be sure to arrive 15 minutes early for your first appointment of the academic year (since May 1st) to complete paperwork, and have your student card with you for identification. 

We ask that you do not leave a message requesting to book an appointment, but rather call back during business hours.  It is also not ideal to book an appointment via email, because our availability changes very quickly, especially during peak demand periods.

Cancelling an Appointment

You may cancel an appointment by calling 613-533-2506 Monday–Friday between 8:00am - 4:30pm and speaking to someone, or by leaving a message on the 24-hour confidential line.  In your message, please include your name and student number, as well as the date and time of the appointment being cancelled.  Please note that there will be a $30.00 charge for missed appointments not cancelled 24 hours in advance.

Urgent Situations

If it is after hours, see a list of resources available after hours.

If it is Monday–Friday 8:00am–4:30pm, call us at 613-533-2506 and tell us that the situation is urgent; we will arrange for you to meet with a counsellor as soon as possible.  

Questions

If you still have questions about appointments, please read our Frequently Asked Questions.  Feel free to contact us at 613-533-2506 to speak with someone, or email counselling.services@queensu.ca and we will be happy to answer any questions you may have.