Isabel Bader Centre for the Performing Arts

Queen's University Queen's University
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Ticket Policy


The following ticketing policy notes are specific to ticketing for Isabel series and presentations. Tickets purchased from other ticketing agents for performances taking place at the Isabel may be subject to other policies.


Refund Policy
All tickets sales are final. No refunds
Season Subscribers can exchange tickets for any Isabel season show in the same season and at the same price level at no additional cost. The Box Office is currently open Monday to Friday from 12:30pm-4:30pm. 
If you are unable to attend due to illness or other factors, you can watch many of the 2022/23 concerts via the Isabel Digital Concert Hall up to 7 days following the performance. 

Late Seating
All events start promptly at the time printed on the ticket. Latecomers will be seated during the first appropriate pause in the program, as determined by the artist. Thank you for your cooperation.

Accessibility Seating
The Isabel is a 
fully accessible building and the performing spaces at the centre offer accessible seating options for our patrons. Accessible seating can be purchased online or booked by contacting the Box Office at 613-533-2424.

Electronic Devices/Performance Recording
All electronic devices should be turned off before the performance begins. Recording of any performance is strictly forbidden.

Scent Products
Please note that the Isabel and Queen's promotes a scent free environment.

Performance Details
Disclaimer: Performers, dates, and other details are subject to change.

Age Policy
Every person attending a performance at the Isabel Bader Centre for the Performing Arts must have a ticket in order to be admitted. A limited number of booster seats are available for children to use. For special requests regarding babes-in-arms, please contact the Isabel Box Office. 

Faculty/Staff, Student and Child Pricing
All Isabel series events offer General Public, Queen's Faculty/Staff, and Student ticket pricing. Child pricing is offered for all Isabel Children's Series concerts. The Isabel cannot guarantee that other event presenters or renters at the Isabel will offer Faculty/Staff, Student or Child pricing. 

Privacy Statement: Personal information is collected under the authority of the Queen’s University Royal Charter, 1841, as amended, and will be used for educational, administrative, and statistical purposes. Questions regarding the collection or use of this personal information should be directed the Records Management and Privacy Office.