Office of the Vice-Principal (Finance and Administration)


Vice-Principal (Finance and Administration)

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Click here for the most up-to-date information from Queen's University regarding COVID-19.


COVID-19 Operations

Vice-Principal (Finance and Administration) - (VPFA) Portfolio Services

As Queen's University responds to COVID-19, the health and well-being of all staff is extremely important. The university remains operational. The majority of employees are working remotely, with the exception of essential functions that require a physical presence on campus. Social distancing practices are in place for staff on campus. The impact on the various units within the VPFA portfolio are outlined below.

Please check the individual unit websites for email contact information as internal telephone extensions are not being forwarded. Note that services are subject to change as local and provincial decisions unfold.



The Central Heating Plant, which supplies heat to both the university and the hospital, will continue to operate with rotational staffing. Custodial Services continue during this period, with additional protocols around high-touch surfaces and washrooms. The university has been successful in securing soap and hand sanitizer to support services through this period. Additional protocols are also being implemented in clinical units. Five custodial staff have been Provincial Infectious Diseases Advisory Committee (PIDAC) trained for infectious disease cleaning. Trades Maintenance continue on-site and will be prioritized as campus occupancy falls and the situation evolves. Design and Construction and Engineering services will be performed remotely where possible, and on a rotational basis if required. Project managers will contact clients if there are any changes to in-progress or planned capital projects. The main reception remains open with rotational staffing from 8:00 am to 4:00 pm and with leadership presence in the office.


Financial, Procurement, and Investment Services

No impact to service levels is expected with digital processes positioning teams well to work remotely. Reception for Financial Services (3rd floor of Rideau Building, 207 Stuart Street) is open from Monday to Friday from 8:00 am to 1:00 pm, effective Monday August 31.

Strategic Procurement Services (SPS) is working remotely during this time and can be contacted via email – Contact Listing. SPS requests that departments use electronic methods to get paper processing through to them. Invoices and payment requests can be sent to accounts.payable@queensu.caQueen’s Postal Services is open on Monday to Friday, 8:00am – 4:00pm. All deliveries to individual units have been suspended until further notice. Those wishing to pick up mail for their unit, may do so at Queen’s Postal Services at 78 Fifth Field Company Lane, Jemmett Wing, Room 001. Please call Postal Services in advance of pick up – (613) 533-6305. Pickups are only possible during the reduced hours of operation. Please direct questions or concerns to Steve Young at


Human Resources

Human Resources will remain open and continue to support the needs of our clients on a remote basis.  There may be a delay in responding to some client day-to-day queries while COVID-19 related items are prioritized. Training and professional development activities have been suspended at this time. Please contact Human Resources directly via email


Internal Audit

All staff are working remotely with meetings proceeding through teleconference. To the extent possible, audits will be conducted remotely.


IT Services

IT Services continues to offer all critical IT services to the university. Most staff are working remotely with full email access. Network services are not expected to be impacted by the current situation, with system adjustments to respond to additional capacity requirements due to increased remote work arrangements. Network technicians are dispatched on-site when required to ensure continued service delivery. The Queen’s switchboard and IT Support Centre continue to have live responses to telephone calls and support requests respectively. Priority is offered to those requiring assistance with remote teaching and on-line classes. The IT Support Centre is closed to in-person visits. There may be a longer turnaround time to action moves, changes to network accounts and telephony, and other service requests. The IT Services Audio/Visual team is available through telephone support to help with set-up and use of Microsoft Teams and other streaming options.


Risk and Safety Services (RSS)

RSS Office
All staff are working remotely. The Insurance Manager will come to campus to investigate insurance-related incidents as required.

Environmental Health and Safety
Minimal staff will remain on-site on a rotational basis. This will allow the presence of safety technicians, OCASP, fire safety and some management as required.

Campus Security and Emergency Service
Supervisors and Practitioners continue their usual shifts on campus 24/7. The Emergency Report Centre (ERC) continues to operate on a 24/7 basis. Administrative staff are working remotely. Management team will be available to attend campus if required.


VPFA Office

The Office of the VPFA continues to oversee support services for the day-to-day operations of the university. There is ongoing administrative support and leadership for the portfolio with all staff working remotely.