Counselling Services

Student Wellness Services offers a variety of virtual support and counselling services for QTBIPoC students looking to access counselling, connect with one of the following counsellors who focus on QTBIPoC communities.

Get help now: if you need immediate help for a life-threatening emergency call 911 and/or Queen's 24-hour Campus Security and Emergency Services at 613-533-6111.

Queen's students can access Empower Me for free - 24/7, 365 days per year.

Empower Me offers Equity, Diversity, and Inclusivity sensitive service - students can request, culture, race, religion, gender identity/sexual orientation specific support and support is offered in multiple languages (i.e., English, French, Mandarin, Spanish, Russian, German, and Italian). You can:

  • Connect confidentially with qualified counsellors, consultants, and life coaches for various areas of expertise  
  • Use this service for crisis situations or scheduled sessions
  • Get support for issues of any kind such as relationships, family responsibilities, depression, anxiety, addictions, stress, disordered eating, financial insecurity, and much more
  • Make appointments in person, by telephone or video conference

    To access this service:

    (a) Call 1-833-628-5589 24 hours a day, 7 days a week.
    (b) download the Empower Me App on android and apple mobile devices through App Store and Google Play, search “EAP Optima” and to create your account on the app, use access code: 45295QG32.
    (c) contact Student Wellness Services @ 613-533-2506 from 8am-4:30pm Monday to Friday or email to make an appointment on behalf of you. 

    Visit this website for more information.

Shannon Gendron, LGBTQ2S+ Counsellor

Shannon is delighted to be the new LGBTQ2S+ personal counsellor with Student Wellness Services. She is a recent graduate of the Master's in Counselling Psychology from Yorkville University. She holds an Honours Degree in Gender studies with a certificate in Gender and Sexual Diversity. Shannon works through a feminist, anti-oppressive, intersectional, and trauma-informed framework. She is committed to empowering students in living meaningful, authentic, and self- compassionate lives that are aligned with their values. In her spare time, Shannon likes to read and meditate. She is a sucker for all things glitter.

To schedule an appointment with Shannon, call Student Wellness Services @ 613-533-2506 from 8:00am-4:30-pm, Monday to Friday or email If you would like to get in touch directly with Shannon about a general topic, email them at:


Dr. Arunima Khanna, Psychologist, Cross Cultural 

Dr. Arunima Khanna is a psychologist who provides counselling and therapy to racialized and international students, and training and workshops on multicultural competencies, cultural humility, and issues relating to diversity, equity and anti-racism. Dr. Khanna also advises faculty, staff, student government and groups, and administrators on issues pertaining to the needs of students from diverse cultural, racial, and ethnic backgrounds, including international students. Her services and work are grounded in a multicultural framework that clients’ issues are informed by the social and cultural contexts within which they live. To this end, she focuses on both individual and structural issues faced by clients, taking a strengths-based, social justice, and culturally informed approach to her work.

To schedule an appointment with Dr. Arunima, call Student Wellness Services @ 613-533-2506 from 8:00am-4:30-pm, Monday to Friday or email If you would like to get in touch directly with Shannon about a general topic, email them at:

Everett Lawrence Adams II Psychologist, MA, EdS, CPsych

E.L. is a clinical and educational psychologist registered in Ontario, Canada and North Carolina, USA. 

E.L.'s counseling philosophy consists of the 3 C's: Clarity, Change and Comfort. With clarity, you can better understand your feelings and unhealthy perspectives. Change allows for use of that clarity to explore positive circumstances to allow better overall functioning. Comfort allows for new practices that are beneficial for your overall well-being. You can learn more about E.L. here.

To book a session with E.L., call Student Wellness Services at 613-533-2506 and ask to meet with E.L specifically.

Lisa Doxator - the cultural counsellor at Four Directions Indigenous Student Centre

Lisa Doxator is the cultural counsellor at Four Directions Indigenous Student Centre - provides individual and group counselling as well as wellness and cultural programming for Indigenous students. Her therapy follows an integrative approach that includes Indigenous and Western pedagogies, while acknowledging and validating Indigenous Student's lived experiences and histories. If interested in arranging a counselling session with her, contact her via email.