This course is apart of the Certificate in Workplace Communications, which provides a solid background in all aspects of communication in the workplace.

There are 9 required workshops in this certificate:

• Assertive Interpersonal Communication
• Writing in the Workplace (formerly Business Writing Basics)
• Communication: Styles & Stumbling Blocks
• Constructive Conflict Resolution
• E-Mails @ Work
• Effective Presentation Skills (Two-Part Workshop)
• Gaining Competence in an Intercultural Workplace
• Learning to Listen
• Report Writing Fundamentals

Please note that you must register in the Certificate program in order to receive a certificate upon completion; you must also register in each individual workshop.

The Writing in the Workplace specifically will help participants to identify and manage 6 of the most common writing challenges, to evaluate their own and others’ writing, and to give and take feedback with confidence.