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Safety & Security
A safe place to live
Queen’s strives to maintain a safe and secure environment. In addition to University Campus Security and other safety-dedicated staff, groups such as First Aid, Student Constables, Walkhome and Student Wellness Services provide a range of resources that promote a safety-first approach to campus living.
| Service | Contact | Details | |
|---|---|---|---|
| Campus Security and Emergency Services | Emergency Report Centre: For on-campus emergencies only. Call 24 hours a day or use a Blue Light Emergency Phone. |
Queen's Emergency Procedures and Response Plans Missing Persons, Wellness and Status Checks: Campus Safe Walk Program is a service provided through Campus Security and available when the AMS Walkhome service (see below) is off duty |
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| 613-533-6111 (emergency) |
613-533-6080 (non emergency)
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| Emergency Information Status Phone Line (a recorded message) | 613-533-3333 | ||
| Campus Observation Room (COR) | 613-533-6911. Walk in or call for advice. | Support and monitoring for intoxicated students on campus, open to all students and their friends.
COR is in Chez Lenny, across from the Leonard Dining Hall in Leonard Hall. Street address is 128 Queen’s Crescent, but it is accessed through the South East entrance of the building near the corner of Albert Street and Queen’s Crescent. A second site is sometimes also open. |
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GET HELP NOW (service index) |
613-533-2506 | Call to book an appointment with a doctor, nurse, or counsellor. For urgent issues, quick appointments are available. | |
| Sexual violence: assault, abuse and harassment resources | For emergency response on campus, call: 613-533-6111 | Queen’s University is committed to providing non-judgmental sexual violence support and response. The Sexual Violence Prevention and Response website offers information on Queen's and Kingston support services. |
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| For emergencies only, contact first aid responders through the Emergency Report Centre. Walk-in service for non-emergency inquiries and medical situations at 51 Bader Lane before 11pm. |
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| Queen's Student Constables | A peer-to-peer security service that embodies the unique idea of students being responsible for students, upholding the AMS' and University's rules and regulations at sanctioned events and venues around campus. | ||
| Walkhome | 613-533-9255 (WALK) | Student-run service providing safe passage to Queen's community members from dusk. Open until 2 am Sunday-Wednesday; 3 am Thursday-Saturday; 4 am during the exam period; and 1 am in the summer. | |
In Kingston
| Kingston Police | 911 Emergency Response | 613-549-4660 for non-emergency situations. |
| Kingston Fire and Rescue | 911 Emergency Response | |
| Frontenac Ambulance | 911 Emergency Response | |
| Kingston Detoxification Centre | 613-549-6461 240 Brock Street |
Open 24 hours a day, 7 days a week for short-term, non-medical treatment for detoxification from alcohol and/or other drugs. Walk-in service and crisis response over the phone are available. |
| Sexual Assault Centre Kingston |
613-544-6424 or |
24-hour support line. A confidential, free service for women and men who are survivors of sexual violence. Friends, family, or other support people may also call. |
| Sexual Assault/Domestic Violence Program | Visit the Kingston General Hospital Emergency Department or Hotel Dieu Hospital and ask to speak to the SADV nurse on call if you are a victim of domestic violence or you believe you have been sexually assaulted. | |
| Addiction and Mental Health Services – Kingston, Frontenac, Lennox, and Addington | 613-544-4229 | Provides 24-hour crisis intervention, stabilization, and support to individuals and their families. |
| Telephone Aid Line Kingston | 613-544-1771 | Confidential and anonymous non-judgmental crisis, distress, befriending, and information telephone line. A safe place to call when you don't know where to turn and you need to talk. |
| Kingston Youth Shelter | 613-766-3200 | Emergency overnight shelter, counselling, and food for youth aged 16-24. |
| Kingston Interval House for Women an Children in Crisis |
613-546-1777 or |
Safe shelter for abused women and their children. |
| Home Base Housing | 613-531-3779 ext. 121 | Lily’s Place Emergency Shelter for families, In From the Cold Emergency Shelter and drop-in centre |
| 613-545-1379 | Affordable supportive housing, transitional housing and wellness supports for women. |