Winter in Kingston can be harsh, therefore having a warm and well-maintained home is essential. As a tenant, it’s important to understand your rights when it comes to heating and maintenance during the colder months.

What Your Landlord Must Provide:

Under the Residential Tenancies Act (RTA) and City of Kingston property standards bylaw, landlords are required to provide adequate heating to ensure your rental unit remains livable throughout winter. This typically means ensuring the heating system is functioning properly and maintaining a minimum temperature, often around 20°C (68°F), during the heating season.

If You Experience Heating Issues:

  • Report the problem to your landlord or property manager right away—and do it in writing.
  • Keep a record of all communications.
  • Give your landlord access to your unit for repairs (with proper notice).

If Heating Problems Are Not Fixed Promptly:

  • Contact Kingston’s Property Standards department to report a property deficiency.
  • Consider applying to the Landlord and Tenant Board for repairs or rent adjustments if applicable to the situation.
  • Reach out to Queen's Legal Aid for legal advice if needed.

Winter Safety Tips:

  • Seal windows and doors to help keep heat inside.
  • Avoid space heaters unless you have permission from the landlord.
  • Keep heating vents and radiators clear of obstructions.

Remember, staying warm is your right! For more information on tenant rights and resources related to heating and maintenance of your rental property during winter, visit the City of Kingston property standards or contact the Off-Campus Living Advisors.

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