onQ Support

onQ Support

Setup or Exclude Course from Your Email/SMS Notifications

Set Up Your Email/SMS Notifications

It is recommended that you set up your notification settings as soon as you access onQ. We suggest you activate notifications for News Items, this will enable you to receive important information about your courses. If you choose not to enable notifications, the only method of receiving updates and information for your courses will be to log into onQ directly. To ensure that you do not miss any important communications from your Instructors, here is how to set up email/SMS notifications:

  1. Log into onQ.
  2. Click on your name, in the top right corner of your screen to access your personal menu.
  3. Select Notifications.
  4. Under Contact Methods select the how you would like to receive notifications, email or mobile text messages (SMS).
  5. Enter your mobile number, if you would like to receive texts.
  6. Under Instant Notifications check the boxes to choose which notifications will be sent by email/SMS.
  7. Select the Save button to confirm changes.

Exclude Courses from Email/SMS Notifications

Note: Excluding a course will stop all notifications specific to the course (Grade Items, Content, News, etc...) from being received. 

1. Log into onQ.
2. Click on your name, in the top right corner of your screen to access your personal menu.
3. Select Notifications.
4. Under Exclude Some Courses, select Manage my course exclusions.  
5. In the pop-up window, use the Search bar to find the course(s) you would like to exclude. 
6. Click the ‘X’ next to the course(s) title. 
7. Click Close, and then Save