onQ Support

onQ Support

Intelligent Agents

Download Intelligent Agents Tool Guide PDF.

What is an Intelligent Agent?

An intelligent agent is software that assists instructors, administrators and students, and acts on their behalf by providing a quick and automated notification. This allows people to delegate work that they could have done to the agent software.

What can you use them for?

  1. Send automatic reminders to students, i.e. not logging into D2L or lack of course entry.
  2. Message after poor performance, i.e. get their attention, encourage to seek extra help.
  3. Message after good performance.

How do you create them?

  1. Log onto your course homepage on onQ.
  2. Click on the Edit Course option.
  3. Select on Intelligent Agents, under the Communication heading.
  4. Click on New to create a new Agent.
  5. Fill out desired fields (make sure there is a checkmark on Agent is enabled to be able to work).


  1. If you copy courses from one course to another, the Agents will be copied, but their individual settings will not be.
  2. The Agents will also be disabled by default after being copied over.