onQ Support

onQ Support

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Labster provides fully interactive virtual lab simulations, based on mathematical algorithms that support open-ended investigations. These investigations incorporate gamification elements such as an immersive 3D universe, storytelling and a scoring system, which stimulates students’ natural curiosity and highlights the connection between science and the real world. In a virtual lab, students work through real-life case stories, interact with lab equipment, perform experiments, and learn with theory and quiz questions.

Labster also features a full integration with onQ, the Queen's Learning Management System (LMS), allowing instructors and students to access the Labster platform from directly within an onQ course, while students' grades in Labster are seamlessly synced to the onQ Gradebook.

For more information about Labster, including how to request it for your onQ course, please see the Labster service page. For more information about the range of simulations offered by Labster, consult Labster's Virtual Lab Simulation page. 


  • Improves student retention and outcomes
  • Fun and engaging 3D animations
  • Easy tracking of progress and feedback
  • Unlimited access to instrumentation

Getting Started with Labster

Adding Labster simulations to your onQ course is a quick and easy process - simply visit the Labster website to build and download a package of simulations, then import the package to your onQ course.

Downloading Simulations From Labster

1. Go to the Labster Faculty Resources site - note that the URL for the site will be provided to you as part of the Labster request process
Labster Faculty Resources Site
2. Select the Simulations tab to browse to browse Labster's selection of simulations, organized by discipline - select a discipline to browse its available simulations.
Simulations Tab
3. Select a simulation link to view its details - from here, you have the option to download a PDF of the simulation's quiz questions, try the simulation yourself, or review its theory.
Preview Simulationsimulation preview
4. Once you have decided which simulations you would like to download, select the Upload to LMS tab, then the Add Simulation To Your LMS button, to build your download package.
Building download package
5. Find and select the simulations you would like to download, using the dropdown menu to narrow the selection field.

You have the option of reviewing the the simulation's description and learning outcomes by clicking the information icon (i) - otherwise, click the add icon (+) to add a simulation to your download package, and they will now display along the right-hand side.

To remove a simulation from your download list, simply click the delete button (trash can).
Select simulationsadd simulationsremove simulations
6. When you are finished selecting your simulations, click the Download button to generate your simulation package.

You will prompted to select which learning management system you use - select Brightspace.


Lastly, click the Download Common Cartridge button to download your simulation package - this will be in the form of a Zip folder.

download simulationsbrightspace buttondownload common cartridge

Importing Simulations to onQ

1. In your onQ course, select the Course Admin tab.
course admin tab
2. From the Site Setup section, select the Import / Export / Copy Components link.
Import Export Copy Components Link
3. Select the Import Components radio button, then click the Start button.
Import components 
4. Click the Upload button to select your simulation package (i.e., Zip folder) from your computer, then click the Import All Components button to begin the import process.
Upload button
5. The import process will run through three stages: Uploading, Converting, and Importing. Once the process is complete, select the View Content button to view the simulations in your course Content.
View content
6. By default, the simulations will be added to a new Content module called Simulations - you can rename the module at your discretion. 

Each imported simulation will be a separate Content topic in the Simulations module - click the simulation's title to access your Labster Dashboard.


For support with working within your Labster Dashboard, consult Labster's Support Site

Simulations module and link