Joyce coordinates and develops the academic counselling services for Student Services within the Faculty Office which provides academic counselling for undergraduate students in all Faculty programs, regulations and policies. As the Senior Counsellor Joyce serves as the primary contact for students with difficult or complex problems, often assisting the Associate Dean (Studies) with difficult cases. Joyce provides leadership, guidance, training and support to both the professional counselling and peer advising staff within the Faculty Office. Acting on behalf of the Associate Deans (Studies) Joyce also facilitates the work of the Faculty Awards Committee and participates as a member of the Student Services management team.