Information Technology Services
Information Technology Services

  • Is your email down? Forgot your NetID password? Can't get onto onQ? Can't access OneDrive? Whatever IT problem you're having, the IT Support Centre is here to help. Contact us for assistance!

  • Microsoft Teams combines workplace chat, meetings, notes, and attachments. Collaborate anywhere, anytime, on any device. Learn more about how you can use Teams.

  • Image of students with their hands painted with Queen's colours facing the camera.

    Welcome, students! Check out our New Student IT Guide to get you ready for a great year at Queen's!

  • Red banner with white text advertising Queen's free software. Image of a white laptop with gears appears in banner.

    See what titles are available, and then head over to the Software Centre in MyQueen'sU to download!

  • The ITSC Support centre is launching a new voice menu October 4.

    Now when you call the IT Support Centre, you’ll be greeted with a new voice menu! Listen for the option that best describes your issue. You’ll be directed through a series of steps to troubleshoot your specific problem. Feedback is welcomed at

NetID & Directories

Manage your Queen's network identity
NetID, Authentication Services, Active Directory

Learning Resources

Access classroom and online teaching tools
onQClickers,, Lecture Capture, Interfolio Faculty180

Audio Visual & Multimedia

Work with multimedia resources
Media Streaming, Captioning

Internet & Networks

Internet and network resources
Wireless, ResNet, Remote Access, VPN, Eduroam, PCI

Not sure how to find what you're looking for? Review our complete A-Z List.