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Hello, students!

We're here to help you get started with IT at Queen's.
Get Started with IT

Welcome to IT Services at Queen's!

We strive to fulfil the technological needs of all faculty, staff, students and researchers at Queen’s University by providing IT-related strategy, applications, infrastructure, and support services. Browse our service catalog to see the full list of service offerings from IT Services, or use one of the buttons below to direct your inquiry.

Get IT Help

Need IT assistance? Submit an Incident Form in our ticketing system to get help. 

Get Help

Service Offerings

Browse our service offerings to see how we can support you.

Browse Services

Browse Support Articles

Browse our support articles to find self-help guides and service information.

Browse Articles

Teaching and Learning Remotely

While many classes on campus have returned to in-person delivery, some courses are still being offered remotely. Visit our "Teaching and Learning Remotely" page for information for both faculty and students on how to teach and learn remotely.

Teaching and Learning Remotely

Connecting, Collaborating, and Working Remotely

IT Services provides many resources to assist staff members who have opted to work remotely. Check out our Connecting, Collaborating, and Working Remotely guide for more information on how IT Services can help.

Remote Work Guide

Available Tools and Software

In support of Queen’s Strategic Plan, the university has increased funding for enterprise-wide teaching and learning software. The increase in funding allows IT Services to provide the Queen's community access to tools and software at no cost.

Available Tools and Software

Service Catalog

IT Services provides many services to the Queen's community. Availability of services depends on your role within the university (i.e. student, faculty, staff or department). The catalog indicates who is eligible for what service.

Service Catalog