Information Technology Services
Information Technology Services

Contact Information - Information Technology Services

The Information Technology Support Centre (ITSC) has extended its support hours for telephone and online inquiries during “Back to School”, in order to better serve the campus community.

Extended Hours for Back to School

Labour Day Weekend hours 8:30 am – 4:30 pm on

  • Saturday, August 31
  • Sunday, September 1
  • Monday, September 2

Weekday extended hours from 4:30 pm – 7 pm will be available on:

  • Tuesday, September 3
  • Wednesday, September 4
  • Thursday, September 5
  • Monday, September 9
  • Tuesday, September 10
  • Wednesday, September 11
  • Thursday, September 12

If you require additional information about the extended hours, please contact the ITSC via phone at 613-533-6666 or the Online Helpform.

Information Technology Services has locations in Dupuis Hall and Mackintosh-Corry Hall.  Some of our services do not have physical locations while others have multiple locations. See the list below.

Help and Support
IT Support Centre
Mackintosh-Corry Hall, Room B205


Email Support Please click here to email us directly via our Help Form.
Report Phishing or Scam Email Please report any phishing, scam, or other malicious email to
Online Help Form Please use this form to submit web-based requests for support. 
Electronic Classroom Support 613.533.6744
Leadership Team

Please note the following email addresses are not monitored for support or security related requests. Please use one of the above methods of contact.

Jennifer Doyle
Chief Information Officer and Associate Vice-Principal
Stacey Boulton
Executive Assistant to the CIO & AVP
Mary Kemp
Associate Director - Finance and Admin
Stacey Wilson
Associate Director - Project Portfolio Office
Gail Ferland
Associate Director - Infrastructure Services
Denise Ernst
Information Security Officer

Our Mailing Address is

Dupuis Hall, Room G48
Queen's University
Kingston, Ontario
K7L 3N6

Campus Map

Queen's Online Campus Map

Last Updated: August 7, 2018