Welcome to Queen's! As a Queen's staff member, you get access to exclusive Queen's-provisioned services. Take a read through our guide below to help get you started with IT at Queen's.
When you accepted a position with Queen's, you were assigned a NetID – a unique network identification that allows you to access many of Queen's online services.
You can activate and/or manage your NetID and password using Queen's Identity Platform. Note that Queen’s will never ask you for your NetID and password via email or phone.
It is important to never share your NetID and password with anyone.Activate and Manage Your NetID
Connect Your Devices
Queen's offers both wired and wireless connections for staff on campus.
Staff seeking a wireless connection should connect their devices to the QueensU-Secure network. Visit the Wireless Campus Network service page for information on how to connect your device, and for information on what other networks are available.Wireless Connection Tutorials
Get Familiar with Office 365
Staff members have access to the Office 365 collaboration suite for the duration of their employment at Queen's.
Use your NetID and password to log into Office 365 and set up your email and calendar account.
You can access Office 365 by signing in from the web. You can download apps to your desktop and mobile device for seamless collaboration.Learn More About Office 365
Queen's staff members who are working remotely should check out IT Services' guide to Connecting, Collaborating, and Working Remotely.
The guide outlines how to prepare your remote work station and provides information on connecting and collaborating from your remote location.Connecting and Working Remotely
Access Free Software
Queen’s University provides students and Staff with access to an impressive suite of collaboration and productivity tools. This includes Microsoft Office 365 tools. Examples of provided software include:
- *Adobe Creative Cloud: software used for graphic design, video editing, web development, photography, and more.
- *Adobe Express: software used for social media graphics, flyers, logos, posters, advertisements, banners, business cards, and more.
- Articulate 360: allow you to easily create responsive, interactive course content. The suite includes:
- NameCoach: users can record the pronunciation of their name in an audio file, include pronunciation notes, include preferred gender pronouns and customize their audio link to aid accessibility.
* This software is only provided when specifically requested by a faculty or department and carry an associated service fee that is billed to the department.
Additional IT Considerations
Learning How to Use Available Software
Learn how to use the software that is available to you:
Microsoft Training: Links to videos, tutorials, and FAQs to learn how to use these productivity tools.
Microsoft Learning Tools: Microsoft Learning Tools is natively built into Office 365 and Microsoft Edge applications. The immersive reader capability in Learning Tools gives users the ability to have content read aloud to them, and lets them adjust settings to break the words into syllables, adjust text size or background colors.
Communication and Collaboration Resources
Resources to help you collaborate, communicate, and learn remotely include:
Microsoft Office: Outlook, Word, Excel, PowerPoint, OneDrive & more - your go-to productivity app for mobile devices.
Microsoft Teams: Your hub for teamwork. Conversations, files (Word, PowerPoint docs), group calling, and apps live together in a single shared workspace.
Zoom: Start, join and schedule sessions; send group text, images and push-to-talk messages on mobile devices.
Preparing Your Technology for Queen's
Consider these actions as you prepare your devices for Queen's!
Take a look at the recommended technology requirements for you time at Queen's. Don't forget to check with your faculty or department for additional device requirements.
Queen’s Residences provides Internet and e-mail access in your residence room – ResNet – and all you’ll need is a personal computer with a network adapter for Ethernet. If you'll be living in residence, learn how to connect to the Internet while in residence.
If you ever have trouble connecting connecting to Queen's wireless network, consider these troubleshooting tips.
Protecting Your Devices and Data from Harm
If you’re running Windows 10, you’re probably already set. Windows 10 comes with Windows Defender built-in.
If you have an older version of Windows, you can download Microsoft’s System Centre Endpoint Protection for free from the Software Centre.
If you’re using a Mac, you can download ESET Endpoint Security for free from the Software Centre.