Fee Refunds
Students can request refunds for unapplied credits in their SOLUS accounts. Refund requests can take up to 3 weeks to process. No exceptions will be made to this practice. All refunds (including Awards, Bursaries) will be directly deposited into your personal bank account held at a Canadian financial institution using EFT.
IMPORTANT: Students within the School of English, and Faculty of Education students taking AQ courses, should request refunds directly from the School of English and the Faculty of Education respectively. Students of Queen's Smith School of Business, with the exception of Commerce, PhD and MSc students, should contact the Queen’s Smith School of Business directly for a refund.
Enter your banking information on SOLUS!
If you wish to have a refund, you must enter your banking information on SOLUS. Refunds are issued via EFT deposit using the banking information that has been entered by the student on SOLUS. Ensure this information is up-to-date. Only personal bank accounts held at a Canadian financial institution can be entered / accepted. Note, Queen’s will NEVER withdraw funds from your bank account except for students who have enrolled in the Payment Plan for Grad students.
When can I request a refund?
| January | Do not submit a refund request form. In preparation of the “auto refund” period in February, no refund requests are processed except in extenuating circumstances. |
| February | Refunds are processed automatically. There is no need to request a refund. However, if you have a credit and you do NOT want it refunded, please contact refunds@queensu.ca |
| March |
Please complete and submit the refund request form (located on the Forms page). |
| April | |
| May | |
| June | |
| July | |
| August |
Do not submit a refund request form. No refund requests are processed until Winter fees are assessed at the end of September. |
| September | |
| October |
Please complete and submit the refund request form (located on the Forms page). |
| November | |
| December (1-15) | |
|
December (16-31) |
Do not submit a refund request form. No refunds are processed due to the holiday closure. |
Refunds of Awards and students receiving OSAP
- Graduate Awards will continue to be paid to your bank account via EFT, where refunds will be deposited directly to personal bank accounts.
- For students receiving OSAP, please visit this link for information on possible exceptions.
Please note that the refund schedule listed below applies ONLY to tuition fees and the Student Assistance Levy.
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Fall, Winter |
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| Course Term | Deadline to drop | The refund will be... |
| Fall | Until September 22, 2017 September 23, 2017 - October 6, 2017 October 7, 2017 - November 3, 2017 After November 4, 2017 |
100% of full course fee 50% of full course fee 25% of full course fee 0% of full course fee |
| Winter | Until January 19, 2018 January 20, 2018 - February 2, 2018 February 3, 2018 - March 2, 2018 After March 3, 2018 |
100% of full course fee 50% of full course fee 25% of full course fee 0% of full course fee |
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Summer (excluding Education) |
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| Course Term | Deadline to drop | The refund will be... |
|
May - June |
Until May 5, 2017 (Week 1) |
100% of full course fee |
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May - July |
Until May 12, 2017 (Weeks 1 & 2) |
100% of full course fee |
| July - August (Session 2 - 6 wks) |
Until July 10, 2017 (Week 1) Between July 11 - 26, 2017 (Week 2 & 3) Between July 27 - 31, 2017 (Week 4) After August 1, 2017 (Week 5) |
100% of full course fee 50% of full course fee 25% of full course fee 0% of full course fee |
| NOTES: Academic deadlines may differ from refund deadlines, please refer to your faculty calendar for more information | ||
|
Summer (Education students) |
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| Course Term | Deadline to drop | The refund will be... |
|
May - July |
Until May 17, 2017 (Weeks 1 & 2) |
100% of full course fee |
| NOTES: Academic deadlines may differ from refund deadlines, please refer to your faculty calendar for more information | ||
| Term | 100% of term fees withdraw / complete by |
50% of term fees withdraw /complete by |
25% of term fees withdraw / complete by |
0% of term fees withdraw / complete by |
| Fall | 30 September | 31 October | 30 November | 1-31 December |
| Winter | 31 January | 28/29 February | 31 March | 1-30 April |
| Summer | 31 May | 30 June | 31 July | 1-31 August |
| NOTES: Academic deadlines may differ from refund deadlines, please refer to your faculty calendar for more information. | ||||