onQ Support

onQ Support


Important: Student email visibility in the Classlist has been reviewed by the Privacy Officer.

Classlist FAQs

You can use the Classlist tool to view students enrolled in your course, and identify who is currently working online. The classlist allow you to communicate with your students via email.

You can use the Classlist tool to:

  • View the students enrolled in your course.
  • Send an email to your class.
  • Print your classlist.

Receive a Copy of all Emails Sent from onQ

Note: If you use the Email Classlist button a copy of the sent email will go to your Office365 Queen’s email account.

Important: If you are selecting an individual or group/section it is recommended that you adjust your email settings.

  1. Click on your name on the minibar at the top of the onQ page.
  2. Select Account Settings.
  3. Click on the Email tab.
  4. Check the box Send a copy of each outgoing mail to [your email address].
  5. Click the Save and Close button.
Receive a Copy of all Emails Sent from onQ

Receive a Copy of all Emails Sent from onQ

Sending a Classlist Email

Note: Emails sent from the Classlist will not be saved within the system. Instead, you receive a BCC to your queens email address.

  1. On the navbar, select the Classlist option under the Communications menu.
  2. To email all users enrolled in the course select the Email Classlist button.
  3. A list of the users that will be emailed is displayed, scroll to the bottom and click Send Email.
  4. A pop-up will appear where you can compose your email.
  5. Once you have written the email, scroll to the top of the window and click Send to finish and send the email.

Export the Classlist

Note: This is a work around method as there is no straight forward method to export the classlist.

  1. On the navbar, select Grades from the Assessments tab.
  2. Select Enter Grades at the top of the page.
  3. Click the Export button at the top left of the page.
  4. In the Export Grades page, check the boxes beside Last Name and First Name.
  5. Deselect all of the Grade Values that are checked (to prevent exporting of any grades values).
  6. Select any one Grade Item (Since no grade values are being included, the column will not be exported). 
  7. Click the Export to CSV (Recommended) button.
  8. A pop-up window will appear with a link to download the excel file of your Classlist.

Impersonate a Test Student in your Course

Note: When you request your course you can request that a Test Student be enrolled.  If you already have a course and would like to request a Test Student Submit a Ticket to the ITS Help Desk.

  1. On the navbar, select the Classlist option under the Communications menu.
  2. Locate the Test Student.
  3. Click on the drop-down arrow next to the Test Student name.
  4. Click Impersonate.
  5. You will receive a Confirmation pop-up message to impersonate the participant.  Click Yes to continue.  This will log you in as that student.  The Test Student name is now displayed in place of your name on the minibar.
  6. To log out as the Test Student and return to yourself, click on the X in the drop-down menu next to the Test Student name in the minibar.
Impersonate a Test Student in your Course