onQ Support

onQ Support

Surveys

The Survey tool can be used to solicit feedback from students on all aspects of the course.

Why use the Survey Tool?

Use the Survey tool to:

  • Determine student knowledge on course subject matter pre, mid, and post semester.
  • Ask about students learning styles and preferred course delivery methods.
  • Assess student satisfaction (Feedback can be anonymous if required).

Creating a Survey

  1. On the navbar, select Surveys under the Assessments tab.
  2. On the Manage Surveys page, click New Survey.
  3. Enter a Name and define additional settings for your survey.
  4. To add questions to the survey, do one of the following:
    • To add questions directly to the survey, click Add/Edit Questions.
    • To share questions between Self Assessments, Quizzes, and Surveys in the Question Library, click Save and Close to exit the survey. On the Manage Surveys page, from the tool navigation, click Question Library.
  5. In the Question Library or the Add/Edit Questions area of the Surveys tool, click New and select the question type or information item you want to create.
  6. To return to the Manage Surveys or Edit Survey page, click Done Editing Questions.
  7. If you've created questions for your survey outside of the survey (for example, in the Question Library), do the following:
    • On the Manage Surveys page, click the survey name. Click Add/Edit Questions > Import. To import questions from the Question Library, from the Import Source drop-down list, select From an Existing Collection. From the Source Collection drop-down list, select Question Library. To display all questions available, select Collection Root from the Source Section drop-down list. From the Source Collection area, select the check boxes of the questions you want to import to your survey.
  8. Click Save.

Types of Survey Questions

Note: All Survey Questions should be created in the Question Library, to go to the Question Library:

  1. In the navbar, select Surveys under the Assessments tab.
  2. Click on the Question Library tab. 

You can create the following question types in Question Library:

  • True or False (T/F)
  • Multiple Choice (M/C)
  • Multi-Select (M-S)
  • Written Response (WR)
  • Short Answer (SA)
  • Multi-Short Answer (MSA)
  • Fill in the Blanks (FIB)
  • Matching (MAT)
  • Ordering (ORD)
  • Likert Questions (LIK)

You can create the following information items in Question Library:

  • Text Information (TXT)
  • Image Information (IMG)

True or False (T/F)

  1. In the Question Library, select the New button, click True or False Question (T/F).
  2. In the General area, enter your true or false question details.
  3. In the Options area, do the following:
  • Select how you want your question to display.
  • In the Weight (%) fields, enter the weight for each response. 100% must be assigned to the correct response. 
  1. Click Save. 

Multiple Choice (M/C)

Multiple Choice (M/C) questions present a statement or question with a list of possible answers, in which the best possible answer must be chosen.

Note: Multiple Choice questions differ from multi-select questions in that you can only select one answer for each multiple choice question.

  1. In the Question Library, select the New button, click Multiple Choice Question (MC).
  2. In the General area, enter your multiple choice question details.
  3. In the Options area, do the following:
  • If you would like the question options be randomized per student, check the Randomize Options checkbox.
  • Enter an option in each Value field and the weight you want to assign the answer. 
  • To include additional answers, click Add Option.
  1. To verify your question, click Preview.
  2. Click Save.

Multiple Choice questions with more than one correct answer

  1. Following the above steps for creating the question in the Question Library
  2. Weight the answers according to the correctness of each possible answer.

Note: Multiple Choice questions allow students to choose only one answer from the options. If you would like students to be able to select more than one option, you will need to create a Multi-Select question. 

Multi-Select (M-S)

Multi-Select (M-S) questions require respondents to identify one or more correct answers in a list of possible answers.

  1. In the Question Library, select the New button, click Multi-Select Question (M-S).
  2. In the General area, enter your multi-select question details.
  3. In the Options area, do the following:.
  • Select your grading method. There are three possible grading options for multi-select questions:
    • All or nothing – Students receive full points for the question if they select all of the correct answers and none of the incorrect answers. Students receive zero points if they miss any correct answers or select any incorrect answers.
    • Right minus wrong - Students receive points equal to the number of right answers they choose minus the number of incorrect answers they choose. To determine how much each answer is worth, the system takes the total number of points assigned to the question and divides it by the total number of answer choices. For example, if a question is worth 10 points and has 5 answer choices, each correct answer is worth 2 points, and each incorrect answer is worth - 2 points (10/5 = 2). If a student gives 3 correct answers and 2 incorrect answers, 2 is the total number of points received for the question [(3*2)+(2*-2)]. Students can receive a minimum of zero on a question; they cannot receive a negative mark.
    • Correct answers - Students receive points for each correct answer they select and for each incorrect answer they leave blank. Incorrect answers selected and correct answers left blank are ignored. For example, if a question with a total of six potential answers has two correct answers, the total points available for the question is 4.
  • If you would like the question options be randomized per student, check the Randomize Options checkbox
  • Enter a choice in each Value field. Select the Correct check box for every right answer.
  1. To verify your question, click Preview.
  2. Click Save. 

Written Response (WR)

Written Response (WR) questions require respondents to write detailed answers in response to open-ended questions. You can enable students to respond in multiple sentences, paragraph answers, or mathematical explanations and calculations. Students can also respond in HTML code.

Note: HTML code is sometimes stripped from saved written responses if a student refreshes the page while taking the quiz. As a best practice, encourage students to save a version of their HTML response locally in case they need to refresh the page.

Written Response questions are not auto-graded.

  1. In the Question Library, select the New button, click Written Response (WR).
  2. In the General area, enter your written response question details.
  3. In the Options area, customize your written response question options.
  • Rows and Columns for the Input Box. These two options will be used to change the size of the text box that the students will have to answer the question.
  • The Initial Text text box is the text field where the students will type their answers.
  • The Answer Key text box is the text field that will be used for grading. This won’t be visible to the students.
  1. Click Save. 

Short Answer (S/A)

Short answer (SA) questions require respondents to create one word or brief sentence answers in response to open-ended questions.

  1. In the Question Library, select the New button, click Short Answer Question (SA).
  2. In the General area, enter your short answer question details.
  3. Enter your answer in the Answer field and select your Evaluation method.
  4. In the Weight (%) field, set a weight for each possible solution.
  5. To add additional answers, click  Add Answer.
  6. To verify your question, click Preview.
  7. Click Save. 

Fill in the Blanks (FIB)

Fill in the Blanks (FIB) questions require respondents to fill in one or more missing words for an incomplete sentence, statement, phrase, list, or key terminology.

An FIB question's maximum point value is reflected by a 100% weight. The combined weight of your answers should equal 100%. If your FIB question has multiple blank fields and each blank field has several possible answers, it is recommended that the combined weight of each blank field's most correct answer equals 100%.

  1. In the Question Library, select the New button, click Fill in the Blanks Question (FIB).
  2. In the General area, enter your fill in the blanks question details.
  3. The first text box that you will fill in will be the words you want before your blank in the question.
  4. In the Blank #1 area, enter the answer to the text, the weight you want to assign the answer (you can set different weights if some solutions are more correct than others), and how you want to evaluate the answer.
  • To assign more possible answers for the blank, click Add Answer.
  • To add more blanks to the question, click Add Blank.
  • To add more text to the question, click Add Text.
  1. To verify your question, click Preview.
  2. The second text box you fill out, will be what you want the question to say after the blank
  3. Click Save. 

Matching (MAT)

Matching (MAT) questions require respondents to choose from a set of possible match choices from drop-down lists and correctly pair them with related items. This question type enables you to assess students' recognition of information and demonstrate comprehension of specific relationships.

  1. In the Question Library, select the New button, click Matching Question (MAT).
  2. In the General area, enter your matching question details. In the Question Text area, type the questions as you would for any other question, just make sure it suits all of the matches you have.
  3. In the Choices area:
  • Select the grading method for the question.
    • Equally Weighted: The student will receive full credit for the answers that are correct and only receive partial credit for those that are incorrect.
    • All or Nothing: The student will only receive full credit if each match is correct.
    • Right Minus Wrong: The student will be deducted points for any incorrect answers which will be subtracted from the number of answers they got correct.
  • In each Value field, enter a choice.
  • To add additional values for the question, click Add Choice.
  1. In the Matches area, do the following:
  • In each Value field, enter a choice.
  • To add additional matches for the question, click Add Match.
  • From the drop-down list for each matching value, select the corresponding Correct Choice.
  1. To verify your question, click Preview.
  2. Click Save. 

Ordering (ORD)

Ordering (ORD) questions require respondents to arrange a series of items into a correct sequence or order.

  1. In the Question Library, from the New button, click Ordering Question (ORD).
  2. In the General area, enter your ordering question details.
  3. In the Options area, do the following:
  • Select your grading method. 
    • Equally Weighted: The student will receive full credit for the answers that are correct and only receive partial credit for those that are incorrect.
    • All or Nothing: The student will only receive full credit if each match is correct.
    • Right Minus Wrong: The student will be deducted points for any incorrect answers which will be subtracted from the number of answers they got correct.
  • In each Value field, enter a choice. To add more values, click  Add Item.
  • From the Correct Order drop-down list for each value, set the order of the values. The first value in the correct order should be "1".
  1. To verify your question, click Preview.
  2. Click Save. 

Likert

Create Likert (LIK) questions to measure subjective information such as personal opinions, knowledge, abilities, and attitudes. Likert questions enable you to create surveys that evaluate the intensity of respondents' feelings towards statements presented to them.

There are seven measurement scales available to Likert questions:

  1. One to Five (1 to 5),
  2. One to Eight (1 to 8),
  3. Agreement Scale (Disagree–Agree),
  4. Satisfaction Scale (Dissatisfied–Satisfied),
  5. Frequency Scale (Never–Always),
  6. Importance Scale (Unimportant–Important), and
  7. Opposition Scale (Oppose–Support).

You can only access Likert questions through the Surveys tool and Question Library. Similar to self assessments, all question types you import into surveys automatically omit point value and difficulty level indicators.

  1. In the Question Library, from the New button, click Likert Question (LIK).
  2. In the General area, enter your Likert question details.
  3. In the Questions area, do the following:
    • Select the Scale you want the question to use.
    • In each Value field, enter a statement. To include additional statements, click Add Option.
  4. To verify your question, click Preview.

Text Information

You can create text information if you want to provide supplementary information that relates to several questions. It is useful to create text information if you have several questions that need to reference the same passage and you want to avoid repeatedly writing the same text for each question.

For example, you may have a case study that you want to use as the basis for several questions. Instead of inserting the case study into each question, you can create a text information item and have related questions appear directly underneath it.

  1. In the Question Library, from the New button, click Text Information (TXT).
  2. In the General area, enter your text information details.
  3. To verify your question, click Preview.

Image Information

Create image information (IMG) if you want to provide supplementary information that relates to more than one question. It is useful to have an image information item if you have several questions that need to reference the same figure or diagram, and you want to avoid repeatedly uploading the same image file for each question.

  1. In the Question Library, from the New button, click Image Information (IMG).
  2. In the General area, enter your image information details.
  3. To upload your image, click Insert an Image.
  4. To verify your question, click Preview.

Survey Branching

When branching is used, survey questions present one at a time, each on a separate page (in other words, page breaks are inserted between every question). Survey branching presents multiple questions, allowing the instructor to choose which question comes up next based on the user's response.

  1. On the navbar, select Surveys under the Assessments tab.
  2. On the Manage Surveys page, click on the survey you want to add branching to.
  3. In the Survey Questions area, click Branching Wizard. The wizard displays a list of the questions in your survey and their corresponding types. Answers are shown for Multiple Choice and True or False questions. You have the option to skip questions or terminate the survey based on the answer to a Multiple Choice or True or False question.
  4. Choose the answers that you want to create a branch from and fill in appropriate branching information.
  5. Click Save.

Editing a Survey

  1. On the navbar, select Surveys under the Assessments tab.
  2. In the drop-down menu of the Survey you are working with, click Edit.
  3. When you've finished making your changes, click Save

Editing a Survey Question

  1. On the navbar, select Surveys under the Assessments tab.
  2. In the drop-down menu of the Survey you are working with, click Edit.
  3. Click Add/Edit Questions in the Properties tab.
  4. Click Edit from the context menu of the question or section you want to edit.
  5. Edit the survey question or section, click Save.

Previewing a Survey

Note: The survey preview option allows you to test the accuracy of content before you release a survey. You can answer questions, submit survey, and preview the description and submission message.

  1. On the Manage Surveys page, click Preview from the context menu of the survey you want to preview.
  2. Click Exit Preview to return to the Manage Surveys page.

Creating Survey Reports

Note: You can export survey statistics and reports to a CSV file for data analysis. The CSV file contains all pertinent information from the survey so that you can query, sort and evaluate the data without being connected to D2L Brightspace. You must set up survey reports from the Reports Setup tab for the appropriate survey before you can view or export reports. 

  1. On the navbar, select Surveys under the Assessments tab.
  2. In the drop-down menu of the Survey you are working with, click Edit
  3. Select the Reports Setup tab. 
  4. Click Add Report.
  5. Enter a Report Name.
  6. Select Report Type:
    • Summary Report - You can display aggregate data for multiple choice, true and false, Likert, multi-select, and matching question types. You can also display text responses for long answer, short answer, and fill in the blanks question types.
    • Individual Attempts - This display aggregate data for multiple choice, true and false, Likert, multi-select, and matching question types. You can also display text responses for long answer, short answer, and fill in the blanks question types.
  7. You can choose to immediately release a report after a survey submission, or enter an alternative date and time.
  8. In the Release Report To section, select the checkbox beside every role that you want to release the report to.  Any role that is not selected will not be able to view the survey report.
  9. Click Save.

Viewing Survey Results

Note: Based on how you have set up the survey properties, you might see a list of all users or just the overall survey results with anonymous responses.

  1. On the navbar, select Surveys under the Assessments tab.
  2. ​From the Manage Surveys page, click Statistics from the context menu of the survey you want to view.
  3. Search for students and their listed attempt types in the Users tab. You can restrict your search of survey results by attempt in the Attempts tab.
  4. Click on an individual attempt to view a specific student's results, or click View Overall Results icon at the bottom of the page to view the number of attempts per question within a survey

Viewing Survey Reports

  1. On the navbar, select Surveys under the Assessments tab.
  2. From the Manage Surveys page, click Reports from the context menu of the survey you want to view.
  3. Click on the report name.
  4. If you want to restrict your report to a specific time frame, select the From or To checkboxes and enter the appropriate dates.
  5. Click Generate HTML Report to view the report in your browser, or click Generate CSV Report to save the report as a CSV file on your computer.