University Registrar

OFFICE OF THE

University Registrar

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2020 - 2021 Guide to Registration and Fees

 Understanding SOLUS tutorials

 

Orientation at Queens

SOLUS is a Gaelic word which means “knowledge and light.” It also stands for Student On Line University System.

The SOLUS Student Centre is the primary means by which online services are provided to students. Whether you are new to Queen’s, or are a returning student, you will access SOLUS for a variety of things – from checking your fees, to selecting your classes, to viewing your class and exam schedules, to downloading forms for Enrolment Verification and Income Tax purposes. The following ‘How-To’ Navigation Guide is designed to help you through the basic steps involved in beginning your academic year.

As with any technology, the more you use a service the more comfortable you become with it.

We encourage you to take the time to navigate SOLUS on your own – click on the various links within the Student Centre and see where they lead.

The Office of the University Registrar’s ‘SOLUS Central’ webpage contains several instruction guides and "how to" videos for all the ways you can use the SOLUS Student Centre – from managing your academics and personal information to planning your finances. Just visit www.queensu.ca/registrar/solus

Student Activity Guide for Student Contact / Code of Conduct

Welcome to Queen’s! We are looking forward to sharing your journey of discovery and learning.

As we prepare for the upcoming academic year, we want to ensure the best possible start to your studies.

Staying connected is now more important than ever, and we want to be able to reach out to you when it comes to giving you timely information on your studies, your student finances, providing you support services, or contacting designated people in the event of an emergency.

For this, we have prepared an Activity Guide to help you navigate the SOLUS Student Centre. We would ask that you take the time to complete these important steps to ensure we stay connected throughout your time with us, such as updating:

  • Your ‘Current Mailing Address’ (where you will be living as you start studies in September)
  • Emergency Contact information for those you wish us to notify if needed; and
  • Reviewing the Student Code of Conduct

By completing these steps, you are helping us provide services and support to you as you embark on this new chapter in your academic career.

A link to “how to” instructions for the Activity Guide can be found at: /uregwww/sites/webpublish.queensu.ca.uregwww/files/files/Activity_Guide_Students_SOLUS.pptx

A video tutorial on how to update your contact information in SOLUS can be found at:/uregwww/sites/webpublish.queensu.ca.uregwww/files/files/StudentContactInfo.mp4

Accessing SOLUS
  • Click on the "Search and Sign In" icon located in the top right-hand corner of Queen's affiliated websites

     

     

     

             Click on the "Search and Sign In" icon located in the top right-hand corner of Queen's affiliated websites

  • Select "MyQueen'sU - SOLUS, MyHR and more" from the revealed menu

            Select "MyQueen'sU - SOLUS, MyHR and more" from the revealed menu

  • Select the "SOLUS" link from the left hand column

            Select the "SOLUS" link from the left hand column

  • Log in using your NetID and password.

            Log in using your NetID and password.

 
Navigating SOLUS

 

You are now in the main page of your profile – you should be able to see the title ‘WELCOME TO SOLUS – [Your Name's] STUDENT CENTRE’. Your SOLUS profile page is divided into four main sections: Academics, Finances, Personal Information and Admissions.

You are now in the main page of your profile – you should be able to see the title ‘WELCOME TO SOLUS – [Your Name's] STUDENT CENTRE’

Your SOLUS profile page is divided into four main sections:

  • Academics – which includes such services as Class Schedules, Course History, Enrolment and Course selection, Exam schedules, Transcripts, Verification of Enrolment, and Grades;
  • Finances – includes charges by due dates, fee statements, information on account activity (payment and billing records), accepted payment methods, Queen’s awards and scholarships you have been granted, links to online bursary applications, as well as instructions to set up Electronic Funds Transfers between Queen’s University and your Canadian banking / financial institution (Please note that this is not a way to pay your fees – that must still be done through your bank / financial institution);
  • Personal Information – includes primary and admissions addresses, email addresses, phone numbers, and emergency contacts. Here you will also be able to authorize permission for others to access academic and / or financial information related to your studies at Queen’s;
  • Admissions – includes information about applying for admission to a program at Queen’s, information on submitting Personal Statements of Experience (PSE) and Supplemental Essays, as well as reviewing the status of your application.

 

Academics

During Course Selection, SOLUS functions just like lots of e-commerce sites, with a ‘SHOPPING CART’ that you can load with classes. Your Enrolment Appointment is the date/time when the store opens for business. You’ll be able to see it in the ‘ENROLMENT DATES’ box on the right hand side of your SOLUS home page.

If you will be choosing some or all of your courses, log on to SOLUS as of August 4th to find your Shopping Cart and Enrolment Appointment time.

There are two (2) windows for Course Selection:

  • August 10 to 26 - Some courses may have restrictions on them to ensure students who need certain courses receive priority, and
  • August 31, when all courses will be available to you as long as you have the right prerequisites and there is space in the course. The last day to add a fall term class is September 21; the last day to enrol in a winter term class is January 22.

Your shopping cart will open on August 4th. This is a good time to select and add your courses and organize your timetable. Don't be worried about scheduling classes back to back. Classes typically end 10 minutes early to allow you enough time to get to your next class.

HINT: many classes will have multiple lecture / lab / tutorial sections. Click the 'View All' button to see all available options.

REMEMBER: When your Enrolment Appointment time begins, you will need to sign in to SOLUS and finish enroling in your classes. You are not enroled until you complete this step.

Video Tutorials:

First Step for Registration

 

How to Register

Related PDF guides:

 
Checking Your Timetable

Your SOLUS profile gives you access to your course timetable. Just choose the ‘CLASS SCHEDULE ’option from the dropdown menu in the ‘MY ACADEMICS’ section. SOLUS provides two options to view your schedule – either by a weekly calendar, or by a list view. Clicking on the ‘DISPLAY OPTION’ radio buttons above the schedule will allow you to pick the option you prefer.

Class Schedule

 

Financials

Payment of tuition and compulsory fees completes the registration process. Your SOLUS profile is an essential tool in paying tuition and other fees.

While the University does offer a number of payment options (a complete listing can be found at www.queensu.ca/registrar/financials/HowToPay), most students will pay their fees by online bill payment through their Canadian bank or financial institution.

Electronic Funds Transfer (EFT) is used by the University when transferring funds back to students, whether for award deposits or fee refunds. In order for the University to be able to transfer possible credits to student bank accounts, we require that your banking information (Canadian Financial Institutions only) be entered into SOLUS (see tutorial below).

Video Tutorials:

 

Related PDF guides:

 

Tracking Your Fees

Entering Banking Information

  • Please remember that we cannot accept information for bank accounts residing with institutions outside Canada.

Account Activity

 

 

Maintaining Personal Information

From time to time during your studies, the University may need to contact you for a variety of purposes. Ensuring that your personal contact information is correct is vitally important

It is important that you keep your emergency contact information and your current address up-to-date. Review it every September and April, to ensure it is accurate.

Video Tutorial:

A video tutorial on how to update your contact information in SOLUS can be found at:/uregwww/sites/webpublish.queensu.ca.uregwww/files/files/StudentContactInfo.mp4

 

Powerpoint Presentation:

A Powerpoint presentation outlining the instructions for updating your information can be found at: /uregwww/sites/webpublish.queensu.ca.uregwww/files/files/Activity_Guide_Students_SOLUS.pptx

 

Related PDF Documents:

Editing / Updating Your Addresses (Mailing)

Editing / Updating Your Telephone Numbers

Editing / Updating Your Emergency Contacts

Assigning Access To Your Personal Records

Your academic and financial information is protected by Ontario government law (FIPPA) and University Senate policy. This means that access to your records will not be given to any individual unless you grant them access.

Granting Permission to Release Personal Information

Verifying Your Enrolment

At various times, you may be required to provide a document to a third-party. The ‘Verification of Enrolment’ Form is a snapshot of your current (or past) registration status at Queen’s. It confirms the following information:

  • Your program of study
  • The number of credit units successfully completed
  • The number of credit units you are (or were) enrolled in for the academic period; and,
  • The start and end dates of your academic period

SOLUS allows you to generate and print an official Verification of Enrolment letter in a PDF document.

The Verification of Enrolment form may be required for the following:

  • RESP agreement forms
  • Student Line of Credit verification of enrolment letters
  • Confirmations for non-Queen's awards (external scholarships and awards)
  • Provincial health care insurance forms
  • Confirmation of your student status to external agencies (e.g. bank, student association)

Enrolment Verification