1-7 is Emergency Preparedness Week, which aims to raise awareness about the
importance of emergency planning and response.
at Queen’s, there are many people who work to ensure a safe, healthy
environment for students, staff and faculty. This email includes information
about the resources available to you in the unlikely event that an emergency
University Emergency Response Procedures
you know what to do if there was a power outage on campus? What if there was a
chemical spill or leak in your building, or if you heard a message broadcast
over the external speakers of the University’s Emergency Notification
Health and Safety website, you can access
information on individualized workplace emergency response plans for employees
who have a disability that requires accommodation and a template to create lab
specific emergency response procedures.
for an emergency at home
Preparedness Week is also a good time to think about how you would respond to
an emergency at home. In an emergency, being prepared is a key component of
on how to prepare your family for an emergency is available at the following
KGH Emergency access ramp
relocated from September 28 to October 30, 2015
The Kingston General Hospital Emergency Department access ramp will be closed from Monday, Sept. 28 to Friday, Oct. 30 so repair work can be completed. During the closure, access to the emergency department will be temporarily moved to the Armstrong 1 on Lower University Avenue entrance.
A plan is in place to ensure that patients are impacted as little as possible. Patient safety is the most important consideration and the plan includes additional security, porter and volunteer resources to ensure that patients have clear access to the emergency department. All patients will be assessed once they arrive in the Emergency Department.
"The top of the ramp is in poor condition and the heating system under the emergency ramp that melts snow and clears ice buildup is not working," says Alan Hughes, Planning Office Project Coordinator, in a release from KGH.
The release added that the asphalt on the ramp has deteriorated, allowing water, salt and sand to seep in.
To accommodate an increase in traffic in the area, Lower University Avenue will become a one-way street running from King Street West to Stuart Street. Any vehicles that do not need to access the emergency department are asked to avoid Lower University Avenue during this time.
May 3-9 is Emergency Preparedness Week, a week designed
to raise awareness about the importance of emergency planning and response.
Here at Queen’s, there are many people that contribute to ensuring a safe,
healthy environment for students, staff and faculty. This email includes
information about the resources available to you in the unlikely event that an
Would you know what to do if there was a power outage on campus? What if there
was a chemical spill or leak in your building, or you heard a message broadcast
over the external speakers of the University’s Emergency Notification
On the university’s Environmental Health and Safety
website, you can access information on individualized workplace emergency
response plans for employees who have a disability that requires accommodation
and a template to create lab specific emergency response procedures.
Emergency Preparedness Week is also a good time to think about how you would
respond to an emergency at home. Information on how to prepare you and your
family for an emergency is available at the following links:
In an emergency, being prepared is a key component of good outcomes.
you have any questions about emergency response procedures at Queen’s, send an
email to Campus.Security@queensu.ca or contact us on Twitter
2015 - SeQure Safety App updated for BB10 and up Blackberry users
All BB10 and up Sequre Safety app users are now optimized for the physical keyboard, able to receive mass notifications (in the form of SMS messages), and otherwise improved to increase the quality of the user experience.
However, users will still need to update the Blackberry version of your app in order to take advantages of these changes.
When the BB app update was released, all BB user were prompted about an update to the Sequre Safety app.
If that prompt was not acted upon at the time, users will have to do the following:
Go to the Blackberry App World, search for the Sequre Safety app, and then tap "update".
The App World Icon will have a small star on it.
- Once they have the latest version of the app, the user will be prompted to enter their phone number immediately at initial start up.
This is so they can receive SMS mass notifications from your online dashboard.
If the user does not put in their phone number at start up (ie. they chose to "ignore" this step) but now wish to receive SMS notifications, they must follow the steps below:
- Open your safety app
- Go to "About/Preferences" (usually at the bottom of the main menu)
- Tap "Notifications"
- Tap "Enable". The user will then be prompted to enter their phone number
- Enter the phone number and tap "Ok". The user will now be signed up for SMS messages from your dashboard.
2014: Kingston Police Seeking Public Input for 2015-2017 Business Plan
In preparation for the 2015-2017 Business Plan Kingston Police have created an online survey and are asking for input and direction from citizens who live or work in the city.
A community survey is conducted every three years in order to determine public opinion on how the Kingston Police has provided police service in the past and how the public feels it should be provided in the future. This information will be included in the business plan currently under development, which sets the Kingston Police priorities and goals for the next three years.
The purpose of this survey is to gather feedback on the delivery of service by the Kingston Police. Responses will remain confidential and anonymous. Information from the following questions will be used only in aggregate with other responses to develop an overall picture of the input received.
The online survey, which will be available until the end of September 30, 2014,
can be found
Depending on the person’s replies it consists of approximately 20 questions and should only take five to ten minutes to complete.
Copies of the survey can also be located at the front desk of the Kingston Police station located at 705 Division St. Officers and YIPI (Youth In Policing Initiative) students hired for the summer will also be attending malls and community centres with pamphlets and copies of the survey.
The Kingston Police 2012-2014 Business Plan can be viewed
2013: The "End to Hate" Project
crime and hate propaganda have long been issues of concern for Kingston and
Queen's University community members. While the community has come together on
many occasions to condemn blatant forms of harassment and discrimination, hate
activity can, at times, be a challenge to address.
do we seek justice for crimes committed under the cloak of anonymity? How
do we negotiate fine lines between freedom of expression and respect for the
rights and dignity of communities vulnerable to hateful attacks?
2012: Test of Queen's Emergency Notification System on Monday, Feb. 20
University will be testing the Emergency Notification Systems (ENS) that are installed on pole-mounted outdoor speakers on top of Humphrey and Chernoff Halls and Stauffer Library on main campus and near John Orr Tower on west campus.
Using the ENS, Campus Security can broadcast sirens and pre-recorded messages across campus to faculty, staff and students In the event of an emergency.
Testing will include the broadcast of chimes and test messages.
This will occur Monday February 20 at 12 pm (noon)
when the University is closed for Family Day.
PLEASE DISREGARD ANY CHIMES OR TEST MESSAGES YOU MAY HEAR. THIS IS A TEST.
THE TEST VOICE MESSAGE YOU WILL HEAR AFTER THE WESTMINSTER CHIMES IS:
“Attention: this is a test of the Queen’s Emergency Notification System. This is not an emergency. This is only a test.”
The ENS uses siren signals followed by voice instructions that alert the campus community to take shelter and, if safe to do so, to check our communications channels for more information and instructions. Those channels include:
17, 2010: Energy Resellers in Student Housing Area
to recent reports to Campus Security about Energy Resellers in the Student Housing area, members of the Queen's Community should be aware of the following information:
door to door soliciting by these companies is "legal", but
* students are NOT REQUIRED to give them any information, show them their utility bill, or provide any personal information unless that
actually wish to enter into a contract with the energy retailer.
* students DO NOT have to give them access to their apartment or home.
* students should not sign any contract at the door. Contracts should be reviewed carefully and there is a 10-day cooling off period under
* police should only be contacted if an energy retailer does not leave when asked to do so, or if the resident feels that the solicitor engaged
in activity that is inappropriate or criminal.
* energy retailers are regulated through the Ontario Energy Board and are bound by a retailers Code of Conduct. The Code of Conduct for
electricity retailers states the following:
2.1 A retailer or salesperson of a retailer, when retailing to a consumer, shall:
(a) immediately and truthfully give the name of the salesperson and the retailer to the consumer, and state that the retailer offering a
contract for the supply of electricity is not the consumer’s distributor;
(b) state the price to be paid under the contract for the supply of electricity,expressed per kilowatt hour of electricity for low volume consumers, and state the term of the contract;
(c) not exert undue pressure on a consumer;
(d) allow the consumer sufficient opportunity to read all documents provided;
(e) not make any offer or provide any promotional material to a consumer that is inconsistent with the contract being offered to or entered into with the consumer;
(f) not make any representation or statement or give any answer or take any measure that is false or is likely to mislead a consumer; and
(g) if retailing to a low volume consumer at a place other than the retailer's place of business, display a photograph of the salesperson, with the salesperson’s name and the name of the retailer.
9, 2009: Weekend testing of Queen's Emergency Notification System
UPDATE: October 10 - ENS Test
was completed successfully.
has installed a new Emergency Notification System that consists of pole-mounted
outdoor speakers on top of Humphrey and Chernoff Halls on main campus and near
John Orr Tower on west campus.
In the event of an emergency, Campus Security can broadcast sirens and
pre-recorded messages across campus to faculty, staff and students.
The installation will be completed tomorrow, Saturday October 10th.
Final testing will include the broadcast of chimes and test messages to check
for feedback and echoes. This will occur sometime between 11 a.m. – 2 p.m.
PLEASE DISREGARD ANY CHIMES OR TEST MESSAGES YOU MAY HEAR. (click blue speaker
icon to listen to chime)
THIS IS A TEST.
The ENS uses siren signals followed by voice instructions that alert the campus
community to take shelter and if safe to do so, to check our communications
channels for more information and instructions:
home page at www.queensu.ca
*University phone Status Line at 613-533-3333
*Your Queen’s email account
August 28, 2009:
Campus Emergency Notification P.A. System
the next few weeks people may notice the installation of an Emergency
Notification P.A. System on Campus. There will be P.A. equipment
installed on the top of both Humphrey and Chernoff Halls, and a pole mounted
unit at West Campus.
The system should be operational
in early to mid October, at which time an online and print-based awareness
campaign will be distributed to members of the Queen's community.
June 17, 2008:Queen's Gazette -
"Dial 911 by mistake? Don’t hang up!"
Queen’s has implemented a two
second delay after 9-1-1 dialing from campus phones, in response to a growing
number of incorrectly dialed international calls from the campus that are
directed to the 9-1-1 emergency dispatch service.
Beginning today, 9-1-1 callers may
notice a brief pause before their calls are connected. If you mistakenly dial
the 9-1-1 emergency service and reach the dispatcher, don’t hang up. Stay on
the line and let them know you have misdialed. This will save them the time it
takes to track the call and ensure that nobody is in crisis and needs their
When a caller simply dials 9-1-1, they will reach the 911 dispatch operator
as expected, after a two-second delay. This also applies when callers
Placing a long distance call from a university phone
North America: Dial 9 + 1 + area code + seven digit number
Overseas calls: Dial 9 + 011 + country code + routing code + local
Long distance calls may be restricted on some phones.
February 6, 2008:
Campus News - 'Queen's Poster Defaced with Racist Comments'
Two cases of
racist vandalism were brought to the attention of Queen's Human Rights Office
and Queen's Security this week and turned over to the Kingston Police.
Kingston City Police have identified a 32 year old male, not affiliated with Queen's University, who
is responsible for defacing some Queen's event posters with racist comments.
Police report he suffers from mental health issues and is receiving treatment. They have also
determined that the individual does not appear to represent a risk of physical violence to
individuals or groups.
Queen's Security will continue to keep the university community informed of potential security
threats and advises members of the Queen's community to at all times be vigilant in reporting
suspicious activity or individuals to the Kingston Police or the Queen's Emergency Report
Centre at 613-533-6111.
July 21, 2006: Security Vehicle Replaced with Newer Model
Queen's Campus Security has
replaced its former vehicle with a white 2007Chrysler Jeep Liberty. The vehicle has clear
markings on the sides and back window that identify our department name and emergency phone
number. Photo of New Vehicle200
kb / S5
October 28, 2005 - Volunteers Needed for Queen's Security Audit UPDATE: AUDIT COMPLETED
Take this opportunity to be part of our security team and volunteer a few hours of your time to aid Campus Security in conducting a security audit
of the grounds, walkways and roads on main and west campus. The audits will help make decisions to ensure the physical environment of the
university is as safe as possible.
Our goal is to get the perspective from students, staff and faculty, so take a couple of hours to join Campus Security for some fresh air and
exercise and help us make your campus environment stay safe.
The next security audit will be scheduled to take place November 14 through to November 25,
2005. Individual audit times will be scheduled based on the availability of the volunteers.
As a thank you for volunteering your time, Campus Security will give each participant a small gift bag.
September 12, 2003 - Orientation Week Grease Pole Event
Campus Security attended the Orientation Week
Grease Pole event along with Kingston City Police, Regional Ambulance,
Queen's First Aid & Queen's Lifeguards.
A number of photo were taken by our staff with 16 pictures of the event
available for viewing here
(525 kb total).
14, 2002 - Orientation Week Grease Pole Event
Campus Security attended the Orientation Week
Grease Pole event along with Kingston City Police, Regional Ambulance, and
Queen's First Aid.
A few of the photos taken by our department are available here in a
(Requires flash plug-in)
10, 2001 - Orientation Week Grease Pole Event
Campus Security attended the Orientation Week
Grease Pole event along with a number of other Queen's representatives, Regional Ambulance Service and Kingston City Police.
A number of pictures were taken of the event by Campus Security with some
available for viewing in a FLASH animation.
29, 2001 - Human Rights Office Public Service Announcement:
Queen’s Takes The Fight Against Hate
"…It is important that we
never underestimate our collective potential to put an end to injustices in
our community." -Dr. William C.
Leggett (From The End To Hate Project Website)
* * * * *
September is a time of excitement
and new beginnings for thousands of Queen’s community members.
Unfortunately, it has also historically been the time when hate groups are
most likely to appear on campus, attempting to spread messages of intolerance
and to recruit new members. One of Queen’s efforts to end hate activity on
campus is the recently developed End to Hate Project.
the Human Right Office website,
The End To Hate Project website is aimed at better informing the
community about the nature of hate crime and hate propaganda and offering
support to Queen’s community members targeted by hate activity. In addition
to valuable information on what constitutes hate, the website provides a
confidential on-line reporting form for hate incidents that can be submitted
directly to Security and the Human Rights Office. Community members are
reminded that they may always contact these Offices directly for assistance
– the website merely offers another quick and convenient way of reporting
and of obtaining information.
The End To Hate Project was
developed by the Queen’s Alma Mater Society, Queen’s Security, and the
Queen’s Human Rights Office, with the support of the Principal’s Office,
Queen’s Information and Technology Services and the Publishing and Copy
Centre. "We hope that one day the need for sites like this won’t
exist," says Dave Patterson of Queen’s Security, "but in the
meantime, people need to know that hate activity is not acceptable here and
that there are ways to address it." More information on the End To
Hate Project’s history, mission and goals may be obtained by contacting
Queen’s Security, the Human Rights Office or the AMS Social Issues
29, 2001 - Queen's Campus Security web page selected as best security site
at annual conference of the Ontario Association of College and University
Security Administrators (OACUSA).
The web pages of all the
Ontario universities and colleges attending the
Thunder Bay conference - held from from May 3 to the 6th - were assessed and
rated by Lakehead
University's Executive Director of Services and the Information Technology
Director (recently hired by NATO to bring the new east block members of the
organization online). The Queen's Security site was unanimously
selected as the best of the group.
Some of the attributes looked
for in the assessment included: main page must download in under 10 seconds,
material, relevant to the target audience, accuracy (type-O's and other
errors detract from the professionalism of the site), has shared visual
elements with the main university site, up to date and updated frequently,
professional quality graphics, fits the screen (ie. you don't have to scroll
down a long way on the main page), bells and whistles (sound, video etc)
enhance rather than overpower, and has relevant links (but not links that
are likely to take someone
away from your site).
The panel also rated the
level of security as top notch, since they couldn't hack into the Queen's
Security page but could hack into most of the other Security sites judged.