Off Campus Response
Campus Security Home Page

Queen's University Campus Security and Emergency Services now provides a point of contact for residents living in the areas surrounding the University to quickly resolve noise issues in the off-campus area. This new initiative comes as a direct result of the Principal's Task Force on Community Relations.

"What is the Goal of the Off Campus Response Program?"

"How Does it Work?"

"Who Should Call?"

"Can I Be Anonymous?"

"What Actions Will You Take?"

"What Happens If They Don't Comply?"

"What if I Live Outside the Boundaries?"

Queen's University Campus Security Community Response Boundaries map
"What Are Your Boundaries?"
(click to enlarge)

 

"What is the Goal of the Off Campus Response Program?"

  • To ease tensions between students and their neighbours. This program also aims to relieve the demand on city resources which these issues often create.  By providing students with a notification and reminder about noise issues, it is hoped that they will choose to bring the situation to within acceptable community standards prior to the need for Police or By-law Enforcement.

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"How Does It Work?"

  • Campus Security and Emergency Services will provide off campus response to noise issues that create tension between students and other Kingston residents.

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"Who Should Call?"

  • Residents who have concerns about noise in their neighbourhood which they believe to be created by members of the University community can contact Campus Security and Emergency Services through the Community Hotline at 613-533-2922.

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"Can I Make an Anonymous Report?"

  • While we do not accept anonymous complaints, callers can be assured their identity will not be revealed to anyone at the residence in question. 

  • Your identity will not be released to anyone outside of our department without your prior consent.

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"What Actions Will You Take?" 

  • Members of Campus Security and Emergency Services will respond to these calls by visiting the location of the noise and speak to the tenants, advising them of the nature of the complaint.  The Security staff will be available to discuss the City of Kingston Noise By-law as well as expectations for student behaviour while off-campus.   

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"What Happens If They Don't Comply?" 

  • In those cases, Campus Security and Emergency Services will forward the information to either Kingston City Police or City By-Law Enforcement for investigation as a by-law infraction. 

  • These cases will also be forwarded to the Alma Mater Society for Judicial review.

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"What if I Live Outside the Boundaries?"

  •  While our program covers an extensive area, there may be times when noise issues arise outside our established boundaries. In these cases you are advised to contact the Kingston City Police (549-4660) directly for a resolution to the problem.

Tenant Issues

Similarly, Campus Security and Emergency Services does not respond to noise complaints off-campus that are for the same street address.  ie. houses that contain multiple apartments.
These are tenant issues and should be addressed through tenants and their landlords. Tenants complaining about noise by other tenants may contact Kingston Police if an immediate response is needed or their landlord is not available.

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ADDITIONAL READING:

CITY OF KINGSTON:  Noise By-Law (No. 2004-52) PDF format - Requires Free Adobe Reader Software to View (Click Here to Download)

Student Code of Conduct

"OFF CAMPUS RESPONSE" INCIDENT STATISTICS: (forthcoming)


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