400-001    911- False Alarm


911 ON CAMPUS

In September 1998, the University added an enhanced 911 system which allows a Telephone user to call 911 directly without pressing nine to obtain an outside line. Consequently, there has been an influx of false 911 calls due to dialing errors.

WHAT CAN YOU DO?

When dialing an outside line, please dial carefully. 

When dialing or faxing an outside line for long distance, CAREFULLY press nine, then one, then the area code and telephone number. Common mistakes occur when people are dialing long distance and they leave part of the area code out. For example, if an individual were dialing 9-1-613-555-5555 and mistakenly dialed 9-1-13-555-5555, this would ring into the 911 system. Another example, if an individual was dialing internationally, they might dial 9-11 + country code + city code + local number instead of 9-011 + country code + city code + local number and again this would ring into the 911 system.

WHEN SHOULD YOU USE 911 

When you are in a life threatening emergency where you required immediate assistance from the police, the fire department or ambulance. 
For other emergencies, please call 533-6111. This is the Campus Security emergency line.
For general inquiries, call 533-6733.


NOTE: The Emergency Report Centre only receives an indication that a 911 call was placed, and the location of the phone that was used. The ERC has no way to determine whether the call is accidental or authentic, until Emergency Services contact us. 

IF YOU MISDIAL A CALL AND THE 911 OPERATOR ANSWERS, PLEASE STAY ON THE LINE AND INFORM THE OPERATOR THAT YOU MISDIALED AND THERE IS NO EMERGENCY. 
OTHERWISE - IF YOU HANG UP - SECURITY WILL HAVE TO ATTEND TO ENSURE THERE IS NO EMERGENCY AT YOUR LOCATION.

If you require Campus Security to attend, and have the opportunity, please call 533-6111 after phoning 911.