924-003 - Emergency Phone - Need for Assistance

This category type is used when a call has been placed from a blue light emergency phone when no other category is more appropriate.

For instance, if someone activated an emergency phone because they were lost and looking for directions, the incident report would be logged as 'Emergency Phone - Need for Assistance'.

However, if a person activated an emergency phone to report an injury and request an ambulance, the incident would be categorized as 'Medical Assistance - Ambulance Request'.