The key objective of this course is to take strategic topics in Operations Management and apply a global perspective to their application and execution. As other markets around the world become more accessible, management in many firms are faced with international issues associated with their strategies and day-to-day decisions.
While many view operations management as a factory- or plant-based discipline, all organizations in all industries apply operations principles as part of their daily activities. Ultimately, Operations is the execution of strategy, where the goals of the firm are brought to life. We will cover a range of these companies and in our discussions, and analyze their problems, decisions and strategies.
Global Operations Management I and II offer a case-based comprehensive and in-depth approach to key areas of Operations and Operations Strategy. Students may take either or both courses, and no pre-requisite is required. Key topics, including Service Operations, Supply Chain, Project Management, and Analytics, will be divided between the two courses, while fundamentals such as process and capacity analysis, operations strategy and customer value will be covered in both to ensure a foundational operations perspective is delivered.