Queen’s Event Services hires both Queen’s University students and individuals from around the Kingston community. We’re looking for individuals who are customer service oriented, enjoy the fast-paced world of events, and have a natural desire to work in a dynamic environment.
To apply, please complete the application below.
Event Assistant (Casual Position)
Complete setups/teardowns for events, provide onsite support to clients and assist Event Teams for assigned events
- Set up/teardown equipment and furnishings for events (tables, chairs, podiums, audiovisual equipment)
- Support Event Services staff as required (help with signage, pick-ups, table-draping, etc.)
- Deliver and pick up equipment/supplies from venues across campus ▪ Responsible for daily care & control of event inventory
- Ability to lift technical equipment and furnishings safely. (Ability to lift up to 50lbs)
- Cleaning as required (sweeping, mopping, wiping, etc.) before, during and after event
- Assist the Event Coordination team as required; ensuring that event logistics are completed. This may include client management, food and beverage services, and technical assistance-set up, and room layouts.
- Communicate with event partners at events as required.
- Complete administrative tasks outlined by the Event Coordinator team which may include data entry, filing, office documentation and other administrative tasks as required and assigned.
- Client-focused, with an enthusiastic and team-oriented attitude
- Strong customer service, problem-solving, communication skills (written & verbal) and organizational skills
- Ability to work independently with little to no supervision as well as a team member
- The ability to work well under pressure and handle stressful situations in a delicate manner
- Knowledge of Queen’s University building locations, facilities, etc.
- Previous experience in the hospitality industry or customer service
- Technical skills (particularly audio visual and classroom presentation technology) would be a definite asset
- A valid Ontario “G” class driver’s license with a clean driving record, an asset.
- CPIC & Vulnerable Sector clearance check
- Smart-Serve certified, or willingness to complete
Hours of Work
Work shifts will vary, and will include evenings, weekends and holidays. Successful candidates must be able to work flexible hours, with some shifts beginning early in the morning and others ending late in the evenings. There is a four-week probationary period for the benefit of both employer and employee.
Reports directly to the Manager with secondary reporting to the Event Coordinators as directed.
$16.55 per hour + 4% vacation pay
YOUTH OUTREACH CHAPERONE
Are you looking for a fun and interesting job this summer? Do you enjoy working with youth and want to gain valuable skills? If you answered YES, consider joining our team as a Youth Outreach Chaperone this summer.
The Youth Outreach Chaperone position is a dynamic role that encompasses elements of supervision and program facilitation. The Youth Outreach Chaperone plays an active role in enriching the experience of participants primarily comprised of Queen’s Engineering Experience program camps (for grades 9-12) by acting as a mentor and primary contact for student participants after their day of classes ends. Youth Outreach Chaperones work directly with participants to ensure an enjoyable experience, actively model leadership, compassion, inclusiveness, and respect, and instill the sense of community that is Queen’s University.
Taking direction from the Youth Outreach Chaperone Supervisor, the Youth Outreach Chaperone is responsible for the supervision and safety of all students attending campus outreach programs while in residence during evening activities, mealtimes and overnight. The Youth Outreach Chaperone will also take direction from the coordinating team to support activities, including planning, overseeing and setting up extra-curricular activities and assist with associated administrative tasks.
All dates and times are subject to change
Week of June 30 – July 6
Details related to training will be provided upon hire. Move in arrangements prior to June 30 are available for interested staff.
First day of camp: July 7
Last day of camp: August 16
Youth Outreach Chaperones are required to be available to lead programming and provide supervision to participants on a rotating on-duty / on-standby / on-call schedule.
• ON-DUTY – chaperone is engaged in or responsible for an assigned task or duty.
• ON-STANDBY – chaperone keeps themselves available for immediate assignment to a task or duty. Employees on-standby between 11PM – 7AM must remain in the residence. Employees on-standby between 7AM – 11PM must remain within 15 minutes of the Queen’s University Campus.
• ON-CALL – chaperone is on call overnight from 11PM-7AM and available to immediately respond to any issues/urgent matters with campers that arise overnight and need to be in their rooms / on the floors at all times)
• OFF DUTY – chaperones are permitted to leave campus when they are off
• Supervise, assist, and engage with participants. Remain available to participants while on duty. Oversee all areas of safety and control of participants during extracurricular activities, attending meals or walking to and from program locations.
• Model and encourage positive and respectful student behaviour.
• Monitor the safety and well-being of assigned participants and be aware of their whereabouts at all times.
• Demonstrate and support attitudes and behaviours related to promoting a community and campus that is respectful of diverse identities and backgrounds, and free from harassment, discrimination, and intimidation.
• Ensure students in residence programs are in their assigned rooms at designated times.
• Take a lead role in the event of an emergency, ensuring the well-being of all students and assisting as directed by University protocols and or emergency services.
• Adhere to the Code of Conduct as outlined by Housing & Ancillary Services.
• Work within University policies and take direction, as necessary, from professional staff. Seek guidance from Youth Outreach Chaperone Supervisor as necessary.
• Assist with planning, coordinating, clean-up and program opening and closing procedures for each session.
• Mediate roommate/floor mate conflicts.
• Respond and document violations of Residence Community Standards in accordance with University policy, including: Noise, Alcohol and cannabis related incidents, Inappropriate behavior, Smoking/Vaping • Front line response to urgent and emergency situations in accordance with University policy; triage escalation as appropriate.
• Document and report facilities issues (including damages).
• Camper Focused: Commits to assisting growth and development among campers.
• Concern for Health and Safety: Acknowledges and understands how to manage, respond to emergencies and educate others of risk and harm reduction.
• Inclusiveness: Understands and commits to promoting equal opportunity and support for all campers regardless of ability.
• Integrity: Demonstrates responsible behavior at all times and maintains high ethical standards.
• Sense of Community: Demonstrates an awareness and understanding of community and responds to identified needs.
• Organization and Time Management – Ability to manage and prioritize multiple tasks
• Available for training and duration of camp season
• Required to live in residence during camp weeks as of Sunday morning to each Friday afternoon for the duration of the camp season. Although accommodations are available for duration, there is no live in requirement from Friday afternoon until Sunday morning over the course of programming. Location – Queen’s University, Kingston
• Experience working with youth
• Ability to work effectively with little supervision
• Current WSIB approved Standard First Aid Training and minimum CPR Level C
• Satisfactory submission of a Canadian Police Information Check (CPIC) and Vulnerable Sector Check
• Minimum of 18 years of age at time of hire
• A current student at Queen's University, considered an asset
• Capable of safely and effectively carrying out the duties as assigned by a contract of employment or collective agreement COMPENSATION: The contract runs from June 30 - August 16, 2024. Staff reside in residence with 3 other staff members. Compensation for a summer contract is $5,250 including room (for duration) and all meals for each program schedule. Chaperones anticipated to be free/off duty from Friday afternoon – Sunday morning.
Plan and prepare for summer activities then supervise a team of Youth Outreach chaperones, to ensure they are engaging campers in fun and challenging activities while providing a friendly, safe and welcoming environment for all.
Check back in January 2024 to apply