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Employee Experiences Survey update

Principal Patrick Deane shares highlights of the survey results and his commitment to making Queen’s a better place to work.

In spring 2022, Queen’s asked staff and faculty to share their views on workplace culture at the university as part of an Employee Experiences Survey.

“It has been several years since a survey of this kind was last undertaken and with the full effects of the pandemic realized, the university felt it was time to engage the people who breathe life into its operations so that it could better understand and address their needs,” said Principal and Vice-Chancellor Patrick Deane in an email to faculty and staff.

The survey measured over 42 key indicators across a variety of themes, including work recognition, physical safety, professional development, and respect. Over 3,800 employees replied to the survey.

“Improving workplace culture is the sixth strategic goal in Queen’s strategic framework and the university is committed to creating an environment in which all members of our community can flourish,” said Principal Deane. “I am grateful to everyone who took part and appreciate the time and effort you gave to conveying your thoughts and perceptions of our workplace. Overall, the results were quite encouraging, providing evidence of a high level of confidence in the physical safety of the working environment, of a good understanding of work expectations, of respect in the workplace, and of intolerance for inappropriate behaviour.”

A significant majority of employees reported feeling physically safe in both their individual work environments (88.7 per cent) and on campus property (82 per cent). Over 80 per cent felt that their job expectations were clear and that teams’ dynamics were respectful. These factors helped staff and faculty feel most engaged with their job and the campus community.

The results also identified which factors lead staff and faculty to feel least engaged with their work.

“It is clear that challenges exist in the workplace and the university needs to do more to address them,” said Principal Deane. “Across the institution, employees identified a deficiency in recognition for work performed, and a lack of support and resources in the areas of mental health, and professional development. In the new year, the administration intends to address these three areas with new programs and initiatives.”

A Working Group for Strategic Implementation will be convened shortly to see these new programs forward. The group will be co-led by Steve Millan, Associate Vice-Principal (Human Resources), and Stephanie Simpson, Associate Vice-Principal (Human Rights, Equity, and Inclusion). The working groups efforts will proceed into 2023 and updates on its progress will be communicated.

Learn more on the Employee Experiences Survey website.