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New recruitment system launched

CareerQ, the new Recruitment Management System (RMS) for Queen’s University, is set to be launched on Wednesday, May 31.

The software application will vastly improve Queen’s Human Resources’ ability to facilitate, track, and report on the university’s recruitment activities.

Instructor Lisa Sansom leads a CareerQ training workshop ahead of the launch of the new recruiting system. (University Communications)  

Ahead of the launch more than 90 high-volume hiring managers have been trained in using the system and more training sessions will be offered post-launch.

“We are excited for the launch of CareerQ,” says Marie Doherty, Director, Client Services and Organizational Development and Learning. “It's an effective and efficient system that is going to change how we recruit and select people and how people apply to jobs. It will bring recruitment at Queen’s into the 21st century.”

Once launched, the CareerQ webpage, which will be the new Careers webpage in the Queen’s Human Resources website, will incorporate all existing competitions and add new competitions as they are posted. New positions that are posted as of May 31 will be available only through the new system.

There also will be a number of benefits for candidates as they use CareerQ, such as the ability to set up career alerts. Users will be able to create their own profile in CareerQ, building cover letters and resumes and highlighting their skills and qualifications, explains Paul Kerekes, Recruitment Consultant.

“The benefit to the candidate is that, when submitting applications, there’s no guesswork on format or questions on how to submit it or when. It’s clarity of process,” he says. “You are setting up a profile, and you can set up career alerts. The system will then send you an email when suitable positions come up.”

Under the old system users had to check the list of job competitions and look for a match. Applications would then have to be emailed in. Now, by creating a profile, documents such as a résumé and cover letter can be stored for future use.

The new system also streamlines the recruitment process for the university, providing more tools for hiring managers. As a result they will be able to start the recruitment process, review candidates, manage hiring committees, schedule interviews and manage the final offer all within CareerQ.

“This has been a highly collaborative project,” says Project Manager Shaun Cahill. “We ensured that key stakeholders were involved in the project and, as a result, we have a stronger recruitment system.”

One of these key stakeholders, the Equity Office, was consulted to make sure that CareerQ better supports Queen’s employment equity commitments. Candidates will now have the option to voluntarily and confidentially self-identify as a member of one or more equity-seeking groups as appropriate (women, persons with disabilities, Indigenous/Aboriginal Peoples, racialized/visible minorities, and LGBTQ).

The prospect of using a modern recruiting system such as CareerQ is exciting for those involved in the hiring process.

“Queen’s get it. They have listened to our needs. We want to hire the best talent as quickly and cost effectively as possible,” says Ginette Denford, Director, Finance, Physical Plant Services. “CareerQ will help me in my role to manage a complex recruiting process, as well as deliver a great candidate experience that inspires talent to apply and join Queen’s. Recruiting is tough, and we, as managers need a technology solution that makes it easy for our team and candidates to get the job done. CareerQ gives us that tool.”

Online training materials will be made available through the Human Resources website on May 31.

“The training session was fast paced and informative, and by the end of it I had a good appreciation for the advantages that CareerQ is bringing to Queen’s,” says Eric Tremblay, Manager, Online Learning and Development, Faculty of Engineering and Applied Science.

Visit the CareerQ project website to learn more.