Office of the University Ombudsperson


Academic Regulations at Queen’s University were designed to ensure that students are being treated fairly and equitably while upholding the academic standards of the institution. On occasion, there are extenuating circumstances that are usually beyond a student’s control that may have impacted their performance at Queen’s. Appeal processes were developed to reconsider the appropriateness of any sanctions or penalties that may have been imposed upon a student who may have extenuating circumstances. 

Before deciding to appeal:

  • Consider why you are pursuing an appeal, in general, only extenuating circumstances that were outside of your control are considered appealable
  • Review the rules & regulations of your Faculty, it is your responsibility to inform yourself of them
  • Be mindful of any dates, deadlines and specific processes you must follow
  • What are the impacts of proceeding with your appeal - weigh the pros and cons
  • Seek advice from an Academic Advisor in your home faculty 
Senate Policy on Student Appeals, Rights and Discipline (SARD)

The Senate Policy on Student Appeals, Rights and Discipline (SARD) reflects the long history of student involvement in Queen’s University governance, discipline and maintaining order at student functions, in the residences and elsewhere on campus. The intent of this Policy is twofold: to ensure that students receive fair treatment and are aware of their rights and responsibilities, and to establish a fair, efficient method of resolving academic and non- academic misconduct.

University Student Appeal Board (USAB)

An ombudsperson is concerned with the right of every person to be treated fairly. Ombudsperson offices are founded on the principles of independence, impartiality, accessibility and confidentiality. They are guided by a commitment to fair treatment and fair process. For more information about the Queen’s OUO, please visit the Terms of Reference page.

USAB is intended to ensure that fair procedures have been followed and that there has not been a clear error in the exercise of discretion.

You will have 14 days (2 weeks) from the date that you receive the decision to submit your appeal. To do so, you would need to contact the Secretary of USAB in the Office of the University Secretariat and Legal Counsel at and submit the the Notice of Appeal form (Form 26a) (Word document).

The jurisdiction of USAB is limited to cases where a student is able to establish that there has been:

  1. A failure to follow the rules or regulations by the relevant decision-making body
  2. A breach of procedural fairness -  Procedural fairness includes the right to know the case against you; the right to an impartial decision maker; the opportunity to be heard; and the right to a decision and the rationale for that decision.
  3. A violation of University policies
  4. A decision made that is not found to be reasonable – In this context, a reasonable decision is one that is supported by logical inferences from accepted premises and facts.

For further details on the jurisdiction of USAB see SARD section 16.